Domino's Pizza - Johnstone — Restaurant in Scotland

Ordered a pizza for delivery, Driver had other deliveries before mine, website stated pizza had been delivered, i called store and while on call to store pizza arrived, pizza is cold so i refuse delivery, manager comes onto phone who asks what the issue is, i explain issue and she then stated 'pizza has just come out oven and straight to you'. I corrected her and told her on your pizza tracker i watched the driver go to bridge of weir, totally in opposite direction to me, she then said no he wasnt and then insinuated i was lying, she then said hang on while i check delivery schedule, to then come back and agree with me, and then say driver is back and pizza is hot. Pizza was not hot at all the box was stone cold, when i buy a pizza i expect it to be warm/hot and fit for purpose it was purchased for. She said i will refund you and hung up. No explanation on when refund would be and certainly no goodbye. I called back straight away and asked when refund would be refunded to be told i would be refunded, and asked her why no goodbye and she hung up phone a second time. I have ordered pizza's frequently and never had an issue, but now with this issue and your managers rudeness in lacking customer service skills i will never order any pizza's from domino's again, as this is what you employ in managers who should be setting examples to other employee's. Absolute shocked at her customer services skills, abysmal service. now without a pizza...

Cheeseburger pizza was awful and had no sauce on it there was also next to no cheese on it and big burned air bubbles in it, the rest was ok but nothing great no one was impressed will continue to drive to paisley to collect from now on will not be back. Member of staff was only offering to send another we did not want another, just wanted to return it for a refund no one wanted it after that, i had to ask for it to be refunded otherwise they would have let us pay for something unacceptable and tbh not domino’s standards I know head office would...

Ordered a home delivery, half of the order was missing, I know mistakes can happen and the delivery driver apologised and said they would contact store to get it sent out. 2nd delivery - still missing items! I phoned the store to be told it will be 25 minutes to get the rest sent out! I have asked for refund of remainder items. 1st time I understood 2nd time is...