The facility is nice, clean and modern, good bar and the menu is appealing. Unfortunately the final product is lacking. We arrived 30 mins early for our booked table. We were eventually given a couple of tables for a party of 8. It’s was unfortunate because the table we were given was right at the bar so it was loud and noisy. Since there was a group of 8 of us we had to pre order our food a few days in advance, which we thought was a bit strange. I chose the buffalo wings for starters which were very good. The meat came off the bone and the flavour was great. It had a little kick but not too spicy. Others got haggis bon bons which I think they enjoyed. A couple of the party shared garlic pizza bread which didn’t look all that great. For mains I got the ribeye cooked to medium rare. My mother in-law also got a ribeye but asked for well done. My father in-law got the sirloin (medium). Firstly there wasn’t much difference between the steaks. I wasn’t convinced mines was actually a ribeye. I asked a young waitress what it was and she was like “uhhh”, clearly not having a clue. Sadly, my steak was cooked more on the medium/well done side. I also found that it wasn’t very thick and it was tasteless. I smothered the steak in the peppercorn sauce to try and give it some flavour. Sadly the sauce wasn’t creamy in the slightest. It was more like a gravy with peppercorns through it. The chips were triple cooked and were fluffy inside, although there were a few break your teeth ones which were obviously overcooked. My wife got a burger which she enjoyed. The chips that came with hers were skinny ones and pretty dull to be honest. My sister-in law got the salmon for her main which I think she liked. My brother in-law got the fish and chips and my grandad got the scampi and chips. Portions were quite big and I think they enjoyed it. My niece got a pizza. Boyo, this was one of the worst pizzas I’ve seen. Extremely soft and soggy. Hardly cooked on the undercarriage and it didn’t taste all that great. It reminded me of a pizza you would get at a chippy but worse. For dessert I go the rice pudding which was very good. It wasn’t mushy, just the way I like it. My wife got the sticky toffee pudding which she thought was burnt. We had a mixture of drinks between us. My father in-law had a glass of read wine and he had noticed that the wine had stained the glass. Manager was nice and gave him a free drink. Now the bill was very interesting. When we first got it, luckily we had eagle-eyed Megan who was able to spot that there were several items on the bill that were added (e.g. pineapple juice, cups of tea, additional cokes and a few other things). Very strange. Staff quickly resolved this.
The following day we went back for the carvery. We got better seats this time. The carvery itself is reasonably priced at around £14. My niece is a bit of a fussy eater and wasn’t keen on a carvery but the waitress offered to give her chips and chicken nuggets from the kids menu which we accepted. The carvery, like much of the food, was a mix bag. The gammon, turkey and pie was delicious. It had great flavour and very tender. Unfortunately, the roast potatoes were terrible. They seemed very stale and not very appetising. I didn’t really enjoy the stuffing balls and the veg was ok. When went to pay, again we noticed the bill was wrong. We were charged for 2x children’s chicken nuggets and chips. The waitress that took our orders said that’s she told us that child portions are small and that we agreed to a double portion. This was a complete lie. She said nothing about a double portion. We disputed this and the waitress tried to defend herself and was quite rude. Thankfully, the manager stepped in and amended the order and the waitress dropped her device and stormed off in a huff. Ok she may have been angry at us for calling her out but that’s no way to act. I think she needs to work on her customer service a little but she will learn from this experience.
Anyway, not the best place to go for food but I am sure...
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