Taste Of India Rosyth. — Restaurant in Scotland

RE: REVIEW

Unfortunately google is not permitting me to reply to the owner’s response, thus I’m having to edit my own.

Firstly, an apology would have sufficed in these circumstances and as I see none I’m deeply disappointed by the lack of insight of this establishment.

You have mentioned you are attentive towards your customers, however, your actions speak otherwise. We were not attended to when we complained about the service, it’s only when I write this review we get a response.

With the regards to the “eat out, help out scheme” if the restaurant was “fully packed” then why did we get booked in? This seems incredibly poor management where resources were running low and you couldn’t accommodate to us. Furthermore, you mention that you “have to seat customers according to their booking slot”, how comes we were not seated according to our booking slot? That seems fairly contradictory.

“There’s no order for the starter that’s why it’s not been served”. Perhaps the restaurant needs to brush up on their competency levels as a clear order for the starter was made and instead of accusing the customer, a reflection should be made on your services.

Lastly, “we even packed your leftover food”, it is fair to say this is common decency for any restaurant. However, you then mentioned the “food had already been mixed whilst eating, making it impossible to identify the separate component parts”. What an absolute ludicrous statement. If you had reviewed the order you would have realised my meal was vegetarian as I am vegetarian, therefore I wouldn’t be eating the other meals which included the likes of butter chicken and lamb. Further to this matter, I specifically said I wanted the order to be labelled and we were more than happy to pack the order ourselves as we didn’t want any mixing to take place. I got home and instead I ended up with the butter chicken. What a poor service.

I hope you can reflect on your customer services and reevaluate going forward.

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This was a less than suboptimal experience.

Firstly, my friends and I arrived at the restaurant having pre booked at 8.45pm. Upon arrival, we were waiting for 10 minutes and when we finally asked the waiter he told us to take a seat at the waiting area. We said we had pre booked and he very rudely responded “so have the other people” and dismissed us.

Secondly, we ordered a jug of mango lassi, we only a got a glass of it. However this was rectified as we addressed it.

Thirdly, my starter never got delivered, and when I asked, they said the owner didn’t write down the order for it. Again, not very pleased.

Fourthly, my naan didn’t arrive with the rest of the mains. Again, had to be addressed with the staff.

Lastly, we asked to have our meal packed to takeaway and for it to be labelled so that we all know what our orders are. This also got mixed up.

I laid out my concerns as above to one of the waiters who said they would pass the message on to the manager, however, no one got back to us.

Individually, perhaps those events could be overlooked, but consecutively getting things wrong with minimal communication and lack of basic manners is not something customers will be happy about.

Safe to say, we won’t be...

PATHETIC PATHETIC PATHETIC food. We came as a tourist in Scotland, stayed in Dunfermline, after a long hectic day of exploring the city we thought of having some good Indian food, searching online we found this restaurant name TASTE OF INDIA honestly they should change the name to TASTE OF THERE OWN CHOICE because the food we ordered was I dont know from which country but definitely not INDIA. As an INDIAN i feel sorry for the Scottish people who are tasting this food thinking of INDIAN taste. The Palak panner (Saag panner)was not palaking honestly 😂 The palak so called Saag was not even blended it was directly used from the can food. We also ordered Garlic naan there was like no garlic at all and was fully burnt from behind, it was actually tasting very sweet I mean trust me it was super sweet as Naan. Additionally there was one more item called Chicken Tikka (Stater) there were small 4 pieces of chicken and no vegetables at all like basic also like capsicum onion and the food colour they have added what should I tell about it it was hellll. Later we called the restaurant to complain and inform about the food to give a feedback the person of call told a very funny line addressing that “ We never been to India physically but we know the taste of Indian” if u guys can please explain how is this possible to know the Indian flavour without knowing the real taste of Indian food. I mean really without being in India you guys are running a restaurant named TASTE OF INDIA. I suggest no INDIAN food lover ever should visit this restaurant. For reference I have added photos as the restaurant executive have...

I am writing to express my disappointment with the dining experience I had at your restaurant on 05/09/24. As a lover of Indian cuisine, I was eager to try your offerings, but unfortunately, my experience was far from satisfactory.

Firstly, the quality of the food was well below expectations. The masala lamb was bland and lacked the authentic flavors that are characteristic of Indian cuisine. The dish was cooked with sugar and food coulor. The chicken butter was just sugar and a few pieces of lamb were overly greasy and tasted as though it had been reheated multiple times. Additionally, the naan was stale and again full of sugar.

The coconut rice was sickly sweet , the rice was mixed with sugar and coconut.

Even though I didn't eat even half of my food I felt sick when I got home.

I hope that you take this feedback seriously and make the necessary improvements to ensure a better experience for your future customers.

Thank you for your attention to...