The Harbour Lights — Restaurant in Scotland

I debated delaying my review, yet after seeing I was not the first to receive such a similar experience, I decided I would share. Let me first say that I have been in Scotland for 2.5 weeks, a week of which was spent in Glasgow, yet this was the morning of my first day in Lossiemouth. I arrived just after opening and was the first customer, seated at a nice table for a solo traveler, by one of 2 people who had greeted me when I came in. The younger of the 2 by whom I had been greeted is who ended up 'taking care of' my table. I ordered a simple breakfast with coffee, which arrived in a very small cup. Mind you, this cup was £3. As I drank my coffee, I listened, the entire time, to my server talk about plans she was making for what I'm assuming is a wedding or some other event. At no point was I offered more coffee or asked if there was anything else I needed. Eventually, I got up & walked outside where she was still talking and asked for more coffee, as well as a water. Even having had to go find her and ask, I was never approached and asked if there was anything I needed, wanted more coffee, etc...the server must have walked past my table at least 10x, never once even looking at me. I watched her check on other tables, yet I saw the other servers being attentive to their tables. The 2 cups of coffee I had were equivalent to maybe one normal cup & I wanted to have a cappuccino yet did not feel right spending any more money here, so I simply paid my bill and left. I don't know who my server was, as she did not introduce herself, yet I don't think she should be front of house, at least until her 'big party' is sorted out and she's not so distracted. I've dined in multiple locations over the past 2.5 weeks, and it disappoints me to have to write this review as my first and hopefully only...

Such a shame. Whilst the food and atmosphere were both excellent, the Harbour Lights was let down by the service. To clarify, two out of the three ladies who served us were lovely and helpful, however the third greeted us at the door in a curt fashion whilst checking her watch and led us to our table without a word. Having finished the meal we requested a couple more drinks from the same lady who once again checked her watch and left without comment. We subsequently noticed that the establishment was in the process of closing for the afternoon and apologised to another waitress for being a nuisance. She answered by saying that it was absolutely no problem at all, which we felt was the correct way to respond. The rude waitress should not be working at 'front of house' and should not be waiting at tables with such a poor attitude.. A simple 'sorry but we're about to close' would have been a more appropriate and acceptable reply to our request. Checking her watch and leading us silently to our table most certainly was not. It's a pity we were left with a feeling that we were merely being tolerated, especially when the atmosphere, location, food and approach by MOST of the staff was so nice. Sadly the whole experience was a disappointment due to one individuals attitude. We only went for lunch and would have returned for dinner had we been greeted and served in a more pleasant manner. I doubt we'll be back. Visit at around 3pm on...

We had a long weekend in Lossiemouth and went to Harbour Lights on our first morning. Within an initial glance at the menu and the food coming out to other tables, we'd already decided we'd be back for our breakfast the following two mornings. As a (fussy) pescatarian, finding anything to eat on menus can be challenging but there was so much on this brunch menu I really wanted to eat. On the first day I had the smashed avocado on toast with poached eggs and honey chilli halloumi. The second day I had the veggie breakfast (the veggi haggis was delicious) and the third day, I had French toast with berries. Everything tasted amazing, I could have happily have eaten every meal again (perhaps not the veggie breakfast as there was so much I struggled to finish it!). The toast/bread was incredibly light, everything tasted so fresh and my husband said the same of all his meals. I had the pineapple, blueberry lime fizz to drink which balanced all flavours perfectly and was so refreshing along with the vanilla hazelnut flat white which was so sweet but the actual coffee underneath was so smooth. The staff were also lovely, very friendly and efficient without making us feel rushed. This place was definitely the food highlight of our visit! We even had to have a few takeaway cakes for...