The Village Inn — Restaurant in Scotland

VISIT:-1.

Vegan burgers superb and best ever tasted. Big meals

VISIT:-2.

Can't give 5 * please read reasons.

REASON 1:- WAITRESS SERVICE 1* Waitress service in resturant has a lot to be desired. 2 young ladies who seemed like they didn't know what they were doing or what they were selling. They had no idea on drinks they had. Had to wait 75 minutes for a table even though there were several empty tables at the time. They advised us to book in future. Told them we were travelling through, so they found us a table in the end

REASON 2:- FOOD 5 * EASY. Had garlic mushrooms as starter with sweet chilli instead of garlic mayo as the mayo not vegan. Best vegan burgers ever tasted, vegan salad dressing on side salad. onion ring tower lovely. Good prices.

REASON 3:- BAR 5* EASY. Brilliant, lively, loud. Felt like being in a proper traditional pub. Brilliant atmosphere. TV, pool table, dart board and jukebox. The actual bar very small though considering it covered the bar area and resturant. Prices good. Very very small vaping/smoking area outside but did have benches and table.

Due to reason 1 being 1* and reasons 2 and 3 being 5** overall...

This was a letdown for us. We made reservations a few weeks before. When we arrived at the restaurant, there was a group having some drinks but no server to be seen. They yelled back for her and she came out and asked what we wanted. We said we had a reservation and her response was "we're not serving dinner tonight". I told her again we had a reservation and asked what changed. She said "there's no food tonight". Then after us standing there looking confused she finally said that the delivery truck never showed up. She said "someone should have let you know" then went back to the back. We wouldn't have showed up if someone let us know. The group having drinks felt sorry for us I think and gave us another recommendation for dinner. We ended up just going to a chippy in Wick because there isn't much...

Spoke to a lovely lady on the phone to ask if it was okay to bring my dog and have an evening meal- no problem but we would eat in the bar- perfect okay by us Arrived tonight and was told by a different lady behind the bar she knew nothing about our booking The bar was busy so we waited, orders drinks and a table became available A different lady bought menus and came back to take our order While waiting for our food another couple with a dog came in to eat and got a table next to ours, a different lady came out to give them menus and also read a long list of items on the “specials menu” which wasn’t offered to us! I would have loved several options form this list and definitely wouldn’t have ordered the meal I had! What a shame disorganised staff let this place down as the food we did have...