What an unpleasant experience resulting in walking out and not ordering…
Firstly, the service was extremely slow (3 members of staff, clearly 1 was training which is fine), however there was around 10 customers inc myself and my partner in the Que.
The one I assume was in training kept turning he’s back towards us for majority of the time and finally when it came to ordering they simply had steak and turkey left and then proceeded to laugh and say they were not getting anymore produce out due to it being closed tomorrow and didn’t want any waste. I completely understand not wanting to let anything go to waste however simply having two meat ingredients and this was only at 2:30 in the afternoon so god knows what was going to be served until closing…
We could have at least be informed with a polite ‘ we’re really sorry but we’re running low on stock and only have x y z’ instead of letting us waste time and Que to only be told just before ordering. I will not be returning to this store! Management needs to investigate this store as I’m guessing it’s not running...
Read moreMy last two visits have been really bad, there is one member of staff who happened to be on her last few minutes of her shift both times I have visited and she made it clear she was not going to do nothing at all and had a face like thunder, I understand not many people want to work in subway but at least try and pretend, the other guy who was working today is so slow at making a sub it hurts to watch and the while he struggles the other guys just stand there waiting while a massive line of customers wait. today I asked for ranch dressing, I was told there isn't any (at the moment) but he made clear there was some in the back they just couldn't be bothered to go get it. all the staff that worked today could do with some customer service training, apart from the slow dude, he was polite...
Read moreFresh made sandwich and sub rolls made to order. used by our son as a alternative option to the main retail outlet that is on this site the carpark is shared by the neighouring units so at times can be very busy and spaces hard to find some disabaled parking spaces are outside the Store but can be filled by white van man parking across both bays something for the site management to look into 2 hours parking controled by ANPR CAMARA at the...
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