Anglia Motel — Restaurant in South Holland

3rd visit here and will not be coming back. Ok the place was very busy, but we were taken back by the rude mannerism of the woman on the till taking the food orders. We chose to ignore this assuming that she was feeling stressed. We all had a cooked breakfast, which was as it goes just OK. The woman behind the till however needs to take a good look at her manners and customer relation skills: I had my 2 young grandchildren with me and when we had finished our food, they wanted to go to the toilet. I approached the till to ask for the toilet code and was ignored even though it was now quieter, there were gaps in customers and the woman knew I was there. When a younger member of staff approached. I asked politely for the toilet code, at which point the women serving, who had been ignoring us called over in a loud voice and said rudely; 'Did I serve you? Then the code is on the back of your meal ticket! If not then the code is**'. I left the counter and went to the toilet with my grand children. When I checked there was nothing on our meal ticket and I know for certain that the woman never mentioned this when we were ordering our meal. After the way she had ignored us, been so rude and belittled me, I felt I needed to mention this to her. So, I summoned my inner courage, went to the desk with the ticket and spoke to the women. Her response was to look at me from under her brow like she was going to pummel me and then to hollow across the cafe at me whilst we walked away. If this woman was the owner or manager then she should be ashamed of herself, if she is an employee then I hope you get a good talking to and possibly some customer...

Passed many times over the years. This time, after a breakdown, I needed a bite to eat and a break. This wasn't a great experience for me. I just wanted to nip in and grab takeaway food and drink, so I could get on my way quickly. But, although they say 'Fast Food', it was far from it. The ready-made sandwiches looked bland, and expensive for what they were. So thought I'd grab a pie and be on my way. But the only option was to have the full pie dinner, in a take-out container, for around £15! Asked if anything was suitable as a quick fix. Then saw toasted sandwiches. I did expect these to come on panini or nice bread. But, after being given a ticket and had to sit and wait a while. This arrived as a very slightly toasted white sliced bread sandwich with little cheese, tiny bit of onion (which cost +£1 for). Coleslaw and salad! Not easy to just eat in my car and head off. Plus cost me over £10.95! Most of it ended up in the bin 😣 It's an odd place and reminds me of cafes back in the 1970s. Maybe appeals to some, but definitely not my kind of place. Doubt I'll ever...

We stopped at this location with our caravan to walk our dogs and get some rest ourselves along route, I asked my husband if he would like some refreshments so I went into the cafe. I needed to use the restroom so I headed to the area of the toilets, there were big blue lit key code pads on the doors. I headed back into the cafe and looked for assistance and that I need to use the bathroom and then buy something refreshments (I had my purse in my hand) only to be told that I must buy something to get the code so I asked did she expect me to purchase any food goods and then bring them to the toilet with me? She said that’s just the way it is, so I asked can I buy the items and leave it in the counter to which she then responded with the code and a sarcastic “go on then”. I never felt so humiliated. I did purchase what we needed and no more but to that staff member, look around you, it’s not the Ritz, it’s a run down truck stop in the middle of nowhere. We...