McDonald's — Restaurant in South Norfolk

First of all, I couldn't believe how busy it was between 10pm and 11pm. Not in terms of queueing, but the car park was pretty full and there were plenty of people sat inside and out. Despite being "in the sticks", they seem to draw an equivalent crowd to any motorway version at this time of night. Who knew?! The placed was clean, and staff were helpful and polite, without being full of the joys of spring. The food is obviously standard McDonald's fare. You've either got to love it, have a hangover, or like me, be paying your annual visit. A year is just about long enough to forget why you haven't been for so long. I mean, it doesn't fill a hole for long and it's not exactly fine dining, but we all know that and it's still as popular as ever. So they're clearly doing something right, to keep a loyal customer base. All in all, if you enjoy what's on the menu, or are desperate for something to eat, it's worth stopping off at. If you're like me, and it's just too late to be bothered to cook something yourself, suck up the overall blandness of the food, or plan your day better. There's always a choice. PS. Whenever I'm on the road, I do always recommend their coffee. Far superior to the watery Starbucks option, and the...

Poor excuse for a McDonald's. The staff are rude and can't even get basic things right, such as cleaning dirty tables in a timely manner. The state of the place looks like a pig sty. I wouldn't dare let customers have to see food on the table when it should be cleaned. The only thing the manager could say was, "They dont have staff to clean after 11pm." That's a really poor excuse, to say the least. Also, the excuses for why they take the condiments trolley away after 10pm is the poorest excuse I've heard in my entire time. I've been a food reviewer. I quote the excuse was for a 24hr McDonald's was "we have to clean that area where it is and also there are some dodgy people who may steal things" but as I see it, it doesn't take all night to do that and as for dodgy people, I say pull the other one it's got bells on it. To conclude, an absolute disgrace to even call itself a McDonald's. I have also submitted photos as evidence. If these issues aren't resolved in a timely manner, I will have no choice but to take it to higher management. All photos provided show dirty tables left for well over an hour, which is not acceptable in...

My granddaughter accidentally knocked her food off the table. The two ladies stood not far away looked then carried on their conversation. I had to go over to ask for help to get another meal as obviously their conversation was much more important than customer service. I pointed at the cheeseburger with one bite gone and asked for a replacement. She asked for my receipt took it to the counter and came back with chicken nuggets. At this point i decided it would have been better if i had let my own food go cold and sorted it myself . I went to the counter where i was told it said nuggets on the receipt. I explaind it said both my grandson was happily tucking into his meal . . Normally Macdonald's is packed but there was hardly anybody inside.There was no excuse for this bad customer service ! That said they did replace the food free of charge. Which i thought was kind i offered to pay. As she knock if off playing on the electronic tables. Instead of concentrating on the food Which i normally dont...