The Garden Room Eatery — Restaurant in South Ribble

Don't take kids here! Such poor value. Adult sandwiches £8.50 including salad, crisps and Coleslaw. Kids menu £5.50 for sandwiches (billed as under 12's). My children (aged 5 and 3) received 1 sandwich and a small handful of crisps each (i.e 1 round of bread each). If a business is going to offer a kids menu and no extras ( drink or ice cream ) then, come on, I'd expect at least 2 rounds of bread OR the pricing to be cheaper. As it was, it cost £11 and both children were still hungry, with one asking 'where is the rest?' And the other saying, 'I want more.' This portion didn't fill a toddler let alone a 10 or 11 year old and even looked ridiculous on a medium sized tea plate. Our food was lovely but when you feel ripped off with the kids menu,it spoils the experience and puts you off spending more money on cakes. It's a nice cafe, and I imagine popular with other families / mums and kids but the kids menu pricing /value needs a rethink. Worth no more than £3.00 /£3.50 or something to add to £5.50. Understand that food prices have gone up but customers still want value and not to feel taken...

Me and a friend came here for lunch on a Friday. We'd never been before, and while I agree with a previous review that the signage to the correct car park was inadequate, it was only a minor inconvenience which can be easily rectified!

The venue itself was beautiful. Light and airy with fairy lights dotted about giving it a touch of whimsy. Plenty of seating available, I noticed several tables had been reserved. I appreciated that we were sat a reasonable distance from other diners which we were told is standard practice here when there is the capacity to do so!

I ordered the hot beef and gravy sandwich on ciabatta, and I swapped the crisps for chips. My only real complaint is that I feel £4 is a bit of a steep price tag to attach to a portion of chips on an £11.50 sandwich. "Cheap as chips" certainly doesn't apply here. That said, they were tasty, and I was offered an extra jug of gravy, much to my delight!

Staff were all friendly and service was fairly quick. With better signage in the first carpark and an adjustment to the price of the chip-swap I'd say this place...

We hadn't booked a table but thought we would have a Wedding Anniversary lunch at the Heritage Cafe! Arrived at 1.45 and shown to a table and given the menu. We waited around 20 minutes for someone to take our order, my husband went to the bar to remind them we were still waiting for order to be taken, we were told someone would be straight over! 15.minutes later we were still waiting so called over waitress who was chatting to people on a near by table! She finally took our order, including drinks (no apologies for the wait)! 40/45 minutes later still no food, and no explaination or apology why! At this point we decided enough was enough and got up to leave, the drinks never turned up let alone the food! Ladies on another table said they didn't blame us and it was disgusting the length of time we waited! As we walked out the manager? said 'oh! haven't you had your food yet! When we arrived they were not particularly busy, the lunchtime rush was already over and the place was only about a third full! There is no eccuse for such...