Lounges at The Grove — Restaurant in Three Rivers

I booked lunch in the Lounges for my partners birthday. The booking was made 7 days in advance and confirmed by email. The Grove called to confirm the booking the day before, and confirmed we wanted Sushi, not Afternoon Tea. They also sent an email to confirm again the morning of the booking. They mentioned nothing of not being able to sit in the Lounges on any of the confirmations. On arrival we were told they had overbooked, and The Lounges were now only for Afternoon Tea and we could go to the bar if we wanted. The Bar had business people on laptops and children running round, not the setting you want for a birthday lunch. Its disappointing that they overbook, but also that they didn't mention this when they confirmed the booking so we could change our plans. Clearly money over service and we won't...

Wow what can I say.

Extremely well cared for decor

Food was special

Superb lawns and golf course

More importantly staff were exceptional, very friendly caring and knowledgeable

This review is with all the superlatives

A big and special thanks for the elderly gentleman stood under an umbrella by the swing doors with a very distinct Caribbean hat and a waistcoat

Upon requesting for directions very humbly he decided to lead us all the way to our restaurant

Farid khan...

I can’t thank Abhilash enough for his hospitality and attention to detail. We had a small wedding and wanted an area to have drinks and a light meal, before eating at the glasshouse in the evening. He reserved us the library which had a beautiful Christmas tree and roaring fire, it was perfect. We had the most delectable finger sandwiches and the service was impeccable. The raspberry cake was also scrumptious! Thank you for helping to make our wedding day so...