Well what’s to say?I have no experience in running a Pub/Resteraunt but I learnt a lot about how not to!A booking was made at midday for a 6 o’clock table for 7 diners (sic),upon arrival we were shown to our table once it was prepped,around 10 minutes we were asked what we wanted to drink,also the waiter took our food order at the amsame time,around 15 minutes later came our drinks and a further 10 minutes came the bad news (we were already till Chicken had run out (possibly literally)and there were no Yorkshire Puddings for the Beef dinners but would substitute Pigs in Blankets at no extra cost which we reluctantly accepted,another 15 passed when said waiter that their was only I portion of Pork available (3 ordered for the mixed meat roast) but however we were told that Pork could be substituted for Lamb but when asked if there would be extra charge they said no but the Beef would be £4 extra,at which point we thought this may be an Ant and Dec set up!! Alas it wasn’t so we decided enough was enough and settled our drinks bill and departed how the hell do they make any money with such poor service and turn away £300 for the trifling amount of £8?All in all an hour of my life wasted,Would never...
Read moreWas my first time visiting as the restaurant was highly recommended to me. The decor was lovely, the food was excellent however the service was terrible! We were seated in the dog friendly area as I had my dog with me and not once did any staff member come to check on us or ask if we require anything! My cousin had to go to the bar twice to request service and I had to go once to ask for my 2 year old nephews pasta! It was horrendous! What made it worse was when we politely asked on two occasions if they could please check on how long our order will take, the attitude and response received was as if we were a burden on them! We were seated at 4.50pm and our food did not arrive until 6pm. The restaurant was not busy. We were not impatient or demanding considering we were a table of 3 and a table of 6 next to us whom arrived after us had their food delivered before us! I also observed that the guests on that table were seen to by a waiter and waitress on several occasions and were asked if they required anything whilst we never were! Shocking! I was extremely disappointed in the poor service and will not be...
Read morePros:- We had a nice lazy Wednesday lunch here after a walk and would rate it 4 star based on atmosphere, location in the pretty village of Sarratt, the beer garden out back abd tables out front and the food is decent. However there are a few small "issues" we found.
Cons:- Visited Wed 16 June. The pub was meant to open 1130 but didn't until 1145. The lady that initially served us was lovely but on her first shift and hadn't memorised any of the drinks in bottles or on tap so had to go inside to see what they had between serving us. The menu changes daily which is lovely but there wasn't much vegan and veggie options. The veggie options aren't even highlighted on the menu. (For such a nice pub, this feels about 15 years out of date). My friend is vegan and had the mixed salad as it was pretty much the only thing she could have but it had honey and mustard sauce in (so it wasn't vegan).
Overall though, this didn't detract from the meal too much. We still had a nice time and would revisit as the pub and location is...
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