Disappointing! Birthday meal for mother and daughter. Ive been to this restaurant before and enjoyed the experience but I won’t be going back after my visit yesterday. The culmination of the evening was to be charged full price when I had indicated we would like to be part of the Tuesday Special Offer. Upon raising the matter when the big bill arrived, I was told we didn’t comply with the criteria. We had mushroom rice not boiled rice, a prawn dish not a chicken or lamb dish, a Peshawar nam not a regular one etc etc. I was told it was all written down but on my menu even with my glasses I could not read the micro description. It was reduced in size to fit the menu and I doubt a person with 20/20 vision could see it clearly. No one thought to mention any items that didn’t match the offer at the point of order! Ive been to other restaurants where everything is crystal clear, easy to read with guidance and supplements available on their Special menu night. Having made me feel wrong to mention it the bill was calculated and I had been overcharged. Did we look like we wouldn’t mention it? Probably! There was a faint bleachy type smell underlying the food….maybe from washing up process. Plates and cutlery were very clean though! Home brew beer not great to me and not much cheaper than top brands. Glass of wine reasonably priced. We were the last 2 people at the restaurant having arrived at 9pm. The atmosphere during our last 15/20 minutes was that the staff wanted to shut up shop although they did ask if we wanted desert. I can’t blame them for wanting to close some looked like they had school in the morning. The staff were good aside from the discussion around the bill. Ive had far better food elsewhere but my daughter likes the spice level here. After this experience I’ll be going back to my regular...
Read moreKathmandu Palace truly deserves every single one of these five stars and more! From the moment I stepped foot inside, I was greeted with warmth and hospitality that exceeded my expectations.
First and foremost, I must commend the excellent and friendly staff at Kathmandu Palace. Their attentiveness and genuine care for their customers made my dining experience truly memorable. Whether it was recommending dishes or ensuring that we had everything we needed, the staff went above and beyond to make us feel welcome.
Now, let's talk about the food. Oh my goodness, where do I even begin? The food at Kathmandu Palace is nothing short of spectacular. Each dish was bursting with flavor and expertly prepared. From the fragrant spices to the perfect balance of textures, every bite was a culinary delight. Whether you're a fan of traditional Indian cuisine or looking to try something new, Kathmandu Palace has something for everyone.
In addition to the incredible food and top-notch service, the ambiance of the restaurant is cozy and inviting. It's the perfect place to gather with friends and family for a delicious meal and memorable experience.
If you're in search of authentic Indian cuisine served with a side of hospitality, look no further than Kathmandu Palace. I can't wait to return and indulge in more of their mouthwatering dishes. Thank you to the entire team at Kathmandu Palace for an unforgettable...
Read moreBooked on a Saturday evening for a party of 10 to celebrate a 50th birthday. We were Immediately greeted by a friendly staff member and shown to our seats. I had brought a cake with me and asked if this could be served at event after our meal which they were more than happy to do. All the staff were professional and attentive without being intrusive. We ordered drinks that arrive promptly and given papadoms with an array of toppings to choose from. Our food order taken and was served at an appropriate time. Food was delicious and presented beautifully. Throughout our meal the staff kept our table clear and responded to our requests for drinks appropriately Our cake was presented to us at the end of our meal with candles and music which was a very nice touch The restaurant had a great atmosphere and the decor was lovely. It was fully accessible for disabled guests The bill was very reasonable and all our party agreed it was good value for money We would highly recommend the Katmandu Palace as the whole experience was good. A big thank you to the staff team who...
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