Sam Brooks — Restaurant in Trafford

When you walk into the venue it’s a really lovely atmosphere full of families and refreshing to see a local pub so busy. However, this did not mimic our overall experience. As we were a party of 10+, the policy is to provide a preorder, which is accommodated. But, we then proceeded to wait an hour and a half for the food, with one family member waiting 2 hours! Defeating the hard work of collecting the preorder beforehand. The ‘Surf N Turf’ was asked for as a medium rare however came well done. We sent it back and waited another 15 minutes for the steak to caome back rare. In addition, the All Day Breaktast states sausages and eggs (plural) but only one of each provided. I asked to speak to the manager, who reluctantly came over after around 45 minutes after asking to speak to him. He was accommodating and said he would do his best for us when it came to paying the bill with removing food which wasn't pleasant and other discounts. However, this did not compensate for the overall experience we had here and are very disappointed and upset with the service we recieved. This was for a birthday tea and were all left deflated and still hungry. Do...

It's the second time I've been, first time I gave it a four, This time it is a generous two. We had the mix grill on both occasions, but after this one I wouldn't buy it again. We got of to a bad start as the staff totally confused the order up. We got there eventually, but the last thing I said was please make sure they don't put a egg on my plate, Sure enough they did so I ended up swapping food with my wife. The food was dry and over cooked, the chips weren't edible and the pepper saucewas like water. Cut the story short the gammon was the only thing worth eating. I gave it a two because the starter, garlic cheese ciabatta was nice. The staff this time was also a massive let down, first time they were great. They kept popping over to make sure everything was OK, they couldn't do enough for you. For which we gave them a good tip. This time they didn't even come back once to see if everything was OK, they were to busy...

Absolutely discussed I'm used to ordering adult size portion of food like steak or mixed grill this day I order the mixed grill only to be told by the waitress it's been removed from the menu and she recommended the mixed grill kebab what is around the same price as what I'd pay for a mixed grill only to get 1 skewer with the smallest pieces of meat on it the meat made the skewer look massive and the cut mixed peppers and mushrooms and onion was at least 3 times larger that the meat portion the meat consists of beef,chicken and gammon I went there over 5 months ago will never return only got to post a review as the mixed grill kebab is still an on going joke with all family and friends to this day if you want an extremely small mixed grill kebab at an extremely over priced price then it's for you if you like a real meal look else...