Subway — Restaurant in Trafford

Waited for 20 mins in a queue, there was only one person serving so ok I’ll wait patiently, the guy serving gets to the couple in front of me then says,” I won’t be serving anyone else after this couple, I’ve got orders to do” hold on says me, there’s a queue of people here actually physically in the shop, who have been waiting, guy serving says, I’ve got to do these orders so I won’t be serving anyone else in the queue. All the people in the queue behind me plus me moves to Greggs to get their lunch, THANKS GREGGS, I went back round to ask him for a phone number to make a complaint and he says I am the manager. We’ll just a thought then, get some more staff and manage better, don’t take more orders than you can manage over the phone and think about the footfall customers as well as your big...

2 days ago I went der. I waited 10 min she (black girl so you can recognise who was der)was busy doing online order. After that she started asking me what you want etc and then again she ho online order and said wait for 15-20 min I have to finish online order first. I mean I’m standing physically here I ordered you first I saw that the online order come out in front of me. Event last month I bought sub 1 veg 1 chicken he didn’t change the gloves and I told him cut in half and then make it but he didn’t listen to me. He did it the way he wants to. You need to teach your staff before give them to handle by their own. Give them proper training if customers are paying so they are expecting their food accordingly their own choice not the staff choice. Pls give...

First time we ordered here everything was good. We have ordered 3 times since and always something is wrong. Ordering with the app I'm not sure how you can get this wrong as the order is clear but we have missing extra meat, wrong meat, missing parts of the order, cold food etc. just got home with an order and had to reheat it and add missing cheese. Might as well have made the...