The Fox Pub & Kitchen — Restaurant in Trafford

UPDATE: (again!!) 13.5.2 Once again 5. From ringing to reserve a table & speaking to a guy who was SO helpful & happy, to the barman, to a lovely girl bringing our delicious food, all of whom were really pleasant, can totally understand why this place stands out from the rest. Actually still here, but just wanted to say, 'thankyou & highly recommended '. ** Just to say we ate here again last night, food & service were excellent. Lovely friendly staff. All do an excellent job abiding by the governments rulings- Track & Trace, table service, etc. Really hope this great local pub carries on doing well after the governments 'eat out' deal ends. Good Luck to you all. **(Went to the pub first time since this Pandemic started. Decided to eat there & booked a table prior to going.On arrival name & phone no taken(good idea) then shown to our table. Everything was ordered from the table by lovely cheerful staff. Food was great,very tasty & fresh (not just your normal 'pub grub' ) Did feel safe @ all times,& must admit it felt more 'normal' than expected. Really pleased to see the pub side & restaurant busy. Nothing was too much trouble for the staff. Welcome back to having a great pub back in the area, which has had a lovely revamp....

The Fox used to be a great pub for really lovely food cooked and presented very well, sadly this has all changed in recent times. We went for a meal for four of us a few weeks ago in early December, the food took nearly 1.5 hours to come out, and was very poor, we even went for a take out afterwards as we were still hungry. Hoping that it was a one off issue, we booked a table of 12 for the 17th December (a family Christmas meal), most of the starters had to be sent back, just shocking, dry mushrooms on dry bread, the pate was literally a tea spoon of what was supposed to be pate (we couldn’t tell what it was) and a lump of jelly on the top, and the prawns were 4 prawns with a piece of stale bread! many of us refused to even risk trying a second starter replacement, and the manager even agreed it was shocking! The mains were mostly awful as well, the blade of beef was a small bit of chewy meat mostly fat, and missing all the advertised trimmings beyond a lump of mash! There was too much wrong with it all to even list here. None of us will ever be going back, even though they gave us all 50% off next meal vouchers as a sorry for how bad it all was. Just avoid the Fox now if you want a nice meal, it’s fine for just...

Upon arrival, the welcome wasn't very warm. We had booked a table with the request for a high chair, which wasn't at the table and instead were told "don't know where the pram will fit". Then, we were only told upon ordering that certain foods weren't available, after making us wait 10 minutes to actually order. these things should be said to customers upon sitting down. The portion size for the roast was very small, normally roast sizes are so big that one feels too full to have a dessert, but this was tiny, especially for the price! The only good thing was the taste, amount and temperature of the gravy..

The staff throughout our short stay weren't very friendly and really looked like they didn't enjoy their jobs. One member spilt some gravy (which can happen) over our daughter's cuddly toy and the cup holder on our pram and didn't even apologise or offer to bring us anything to clean it up with and he was fully aware he had done it. We were planning on having dessert before entering the pub, but very quickly decided to leave as soon as possible.

Overall, the service was very poor and portion sizes tiny, definitely would not recommend...