Cast Iron Grill — Restaurant in Wales

Really not what I was expecting at all.

The menu is basic, which is fine, but the quality is not there at all especially for the price. Higher prices than London with low end quality and ingredients.

The service was not great, not through the fault of the staff but by the management and training. For breakfast we were seated and then went straight to the buffet. When we came back our table was taken by somebody else. We had to order our tea and coffee twice. When it did arrive the pots were slammed into the table. Huge queues for breakfast despite having to book a time for breakfast.

During our dinner we were moved from our original table because it was reserved for another couple. Not the biggest of problems but the restaurant was empty and we were moved to another small table of the same size. When we sat down at the new table the 3rd place setting was not cleared. The cutlery were not matching. The glasses were not clean and we weren’t offered any water. During the meal we were asked if everything was alright 20 seconds apart (mid mouthful).

It may be a matter of taste but the carpet was really not great at all.

All small things that add up and that do not justify...

Visited the hotel for our anniversary and left feeling very disappointed after our meal.

The food was average at best, but the prices were EXTORTIONATE. Plus they have the cheek to add a high service charge on the bill by default. That meant that I had essentially paid over £21 for a bowl of pasta alone, without even adding on the expensive alcohol and pricey dessert either. Although the pictures look nice with the wooden ceiling, there's little seating there and you will be sat in the main food area.

You have to bare in mind that you're sat in the same room as breakfast, so the cereal dispensers are in the corner of the room. Service is the same as you would get in any budget restaurant. I ordered the warm chocolate brownie for dessert and it came out ice cold from the fridge.

I'd honestly not recommend it to anyone. They would do a far better trade if they just charged normal prices instead of ripping off hotel guests with little other food choices.

Insanely high prices with nothing whatsoever to...

The food is an insult to customers. Menu offered "penne pasta with spinach and rocket" for £15 with extra charge of £5 for adding salmon or chicken etc. I opted just for the pasta with veg as described. But at the order counter, cashier insisted on a decision to add the options offered and salmon was chosen. What came was a lumpy mess of thickened corn flour gravy over penne pasta with no flavour and not a strand of spinach nor rocket as described plus 3 pieces of smoked salmon forced upon us, at a cost of £20. No wonder they forced a choice as otherwise there would only be cornflour gravy and penne with nothing else to justify the cost! My partner's fish and chips were no better - fried frozen chips and over-fried battered frozen fish at a pricey £19 too. We were prepared to pay extra as the 'ambience' was of a country club setting but it is very poor service/taste to offer up worse than fast-food quality at your establishment. No wonder the review ratings are...