Appalling, called in today, ordered a hot chocolate ( supposedly, Costa), and a cheese & tomato toastie, the hot chocolate, was like warm water, not even hot, no taste of chocolate, or anything else, I took it back to the counter, no apology, just we will make you a fresh one, they didn't, it was in the same cup, it was just the same disgusting , warm coloured water. As for the sandwich, if I hadn't known what I had ordered , I wouldn't have known what was in it.