Mezze @ The Farmers Arms — Restaurant in Wales

Ordered the garlic chicken and when it arrived I went to put vinegar on the chips. The vinegar lid hadn’t been put on correctly so my meal was then swimming in said vinegar. When the manager came over to deliver the rest of the food to the table, I pointed out the problem and was told that someone, who had been at the table earlier must have been playing with it. I was never offered an apology or a replacement meal (which I would have happily paid for) I proceeded to ask for a separate plate so I could transfer my food but even after doing this, there was now saving it. At no point did anyone come over to ask if everything was ok with the food or if my food was edible.

When it came to collect the rest of the plates off the table the manager asked, if we had all finished and I pointed out that I couldn’t eat my meal , as the vinegar has ruined it. I got no response at all even though she could clearly see that I hadn’t touched any of the food.

When we were due to leave I asked another member of staff if I could talk to the manager and when the manager was walking over to us she said “I know what this is about”

I explained that i felt disappointed that there was no offer for a replacement. She then told us we should have been the ones asking for it to be replaced , that it wasn’t on her to offer.

It wasn’t my fault the lid wasn’t on correctly but I was made to feel like it was.

She clearly new that there was a problem so why not address it in the moment of it happening instead of blaming it on the person previously sat at the table and then ignoring the situation.

The rest of the staff seemed lovely and the food that didn’t have vinegar on was nice enough but I won’t be returning simply due to the shocking customer service I received...

Nestled in the quaint village of St. Brides Major, Mezze is a hidden gem that promises vibrant flavors of Turkish cuisine. This charming restaurant boasts an impressive array of dishes.

From the moment you step through the door, you're greeted with warm smiles and genuine hospitality from the friendly staff. Their welcoming demeanor sets the tone for a dining experience.

The tapas-style starters at Mezze are a true delight, offering a tantalizing introduction to the rich and diverse flavors of Turkish cuisine. From the creamy tzatziki to the velvety hummus, each dip is a burst of freshness that perfectly complements the warm, fluffy bread. The halloumi, grilled to perfection, provides a satisfying crunch with every bite, while the dolmas, stuffed grape leaves, offer a burst of tangy goodness.

The mains were an absolute treat. The succulent chicken kebab, marinated and grilled to juicy perfection, is a testament to the chef's skill and expertise. Each bite is a harmonious blend of spices, tender meat, and smoky flavor. Similarly, the lamb kofta is a savory delight, with spices expertly balanced to allow the natural flavors of the meat to shine through.

Accompanying the mains are sides of fluffy rice and crisp, fresh salad, providing the perfect complement to the rich and savory dishes.

The cozy atmosphere, combined with the friendly and attentive service, creates a welcoming environment where diners can relax and enjoy the lovely food and drink that is being served.

In conclusion, Mezze is a must-visit for anyone craving tapas and or Turkish cuisine. Highly...

What a real treat, and right on my doorstep, well a couple of miles away anyway. It's always been a lovely pub/restaurant, but has changed hands at least four times in the past 15 years. But, I feel this wonderful Turkish Mezze is here to stay. It's proving very popular and for good reason, the food is amazing. On arrival, we were met by a charming young Turkish girl/lady who showed us to our table. I'd never had Turkish food before, so it was all new to me. We decided to share the Grand Mezze which had pretty much everything to try! There's lots of individual dishes and sides to work through, all tasting amazing. Only once have I tried Calamari and it was rubbery and horrible, but I tried it here and wow, it was succulent and crispy. The table was a palette of colours and so many wonderful smells from the different dishes. I would allow a couple of hours and enjoy the whole experience. The maître d' who was standing in for the owner was a real character and very convivial and funny, and he made me my first Expresso-martini which I thoroughly recommend, if you've never had one! All the staff were so kind and helpful, and the chef was superb. All in all a lovely experience and a will definitely visit again. Just one recommendation, would be that there should just only be background traditional Turkish music, rather than a mix of current chart music and traditional Turkish music. This would enhance the atmosphere more so, and add to the overall...