Nineteen.57 — Restaurant in Wales

Disgusting and inappropriate behaviour towards us by someone who calls himself the owner, god knows how he is and let’s see how long that lasts… never have I ever been spoken to or heard of anyone been spoken to by someone who owns a restaurant.. aren’t they supposed to set an example? These people cannot take any form of criticism or feedback from their guests and make out the guests are lying- you can only see that by their awfully unprofessional responses on reviews. I’ve never experienced the traumatic events that took place at this restaurant last weekend, we were told to go and then got chased after because we were told to go before we’d paid our bill, it was awful, we then proceeded to leave cash in an envelope the next morning at the property because we didn’t want to encounter this man again and be threatened like we was because we were told to go even though we’d asked for our bill- awful! We’d not been rude to the staff prior to this, polite when ordering and explained we enjoyed the meal and thanked them. Only when this particular man was rude and belittling when answering our question for the bill- it all started from there. If your looking to get belittled, argumentative, rude and threatening behaviour from owner and some particular staff- then this is the...

Good experience here, we booked ahead in advance after searching up and down for a place that could offer vegan food. There was a good selection of food on offer that catered to our dietary requirements, and the meals were very tasty! There was a little bit of confusion as my husband cut into his meal and thought he had been served chicken, as the menu stated his katsu curry would be served with cauliflower, however that was our misunderstanding, and we were told that the cauliflower had been switched for Quorn.

The outdoor play area was lovely and tidy, and our son thoroughly enjoyed getting his energy out!

My only slight bugbear is that before we were even sat down at our (reserved) table, we were told "we need the table back by 7.30", which made us feel a bit rushed. Perhaps allow longer time slots for the tables in future if you're anxious to get the table back? Or give your guests a gentle nudge 30 minutes before you need the table back? The restaurant was very quiet when we turned up and remained quiet throughout our meal, I'm not sure why they felt the need to move us on quickly. Regardless, the service was quick and we had finished our meal...

We visited on the back of a friends recommendation. First off, the decor is lovely and there was a very warm and welcoming vibe about the place 👍

Staff were very friendly, we waited a little while for our order to be taken, but in all fairness it was Saturday evening and busy so this is understandable.

We both ordered burgers, the presentation of the food was very good, but I have to be fair in thst the quality of the burger was very disappointing. I have eaten a lot of burgers in my time, I believe that you get what you pay for, and therefore, I'm happy to pay a premium when it comes to food. The beef burger was very poor, my mother was of the same opinion, the beef had very little to no seasoning, and it tasted processed. I'd go as far as saying it didn't taste like beef. It was compressed and tasted like no other burger we've ever eaten.. which was a real shame considering all of the other well executed details...