Ordered on there website at 6:15, received confirmation that the order had gone through and that we should expect delivery at 6:55. At 7:20, I called to find out where the order was, to be told that they couldn’t get in touch with the driver as he wasn’t answering their calls. But not to worry as the food would be with me soon. I decided to wait and give them a chance as the food is normaly good.
Couple minutes later I called back and offered to come and collect the food as it was worrying me as to how long the food had been sitting in the bag. The woman on the phone told me that the driver had just been to collect the order and would be delivered in the next few minutes
We waited another 20mins and still nothing. At this point it’s getting on to 8, I called again to cancel as I was sick of waiting and was told that the food was on its way and that nothing could be done. I explained that If the driver ever decided to turn up that I would not be accepting the food or paying for it (luckily it was cash) as I was unhappy with the whole situation. The woman was extremely frustrating and couldn’t understand that I didn’t want the food now as it’s probably cold and would be soggy by the time it’s delivered. I just hung up and put in a frozen pizza instead.
The delivery guy did eventually turn up around 8:20, I just explained that I’d cancelled over the phone and I apologised to him as he looked flustered.
Safe to say I definitely will not be ordering...
Read moreA great Asian restaurant tucked away in sleepy Amlwch, a small coastal town in north eastern Anglesey. Amlwch was once massively important as the export location for copper ore etc from the nearby copper mine at Parys Mountain. Today, however, it's manic past has receded and it's something of a forgotten gem. All the more surprising to find a hidden jewel called Rozis! The restaurant is well decorated and laid out, with a superb menu ranging across the specialities of much of the Indian/Pakistani/Bangladeshi sub continent. The food and service are excellent and I can honestly say it provides an eating experience second to none on the island, and easily compares with restaurants found in cities with large Asian populations. If you want an authentic eating experience, try Rozis, I promise you that you will not be...
Read moreOur visit to Rozi restaurant today was unfortunately quite challenging, starting right from the time of placing the order. The person taking the order informed us that they only prepare medium-hot dishes, refusing to make a hot tarka dal or any other spicier food. This is unlike any experience we've had at Indian restaurants or takeaways across the UK. The tarka dal we received was still mild in taste and disappointingly only half-filled. The portion seemed quite meager. Our order of saag paneer had an unexpected yoghurt-like and sweet flavor, despite our request for no sugar or sweetness. Regrettably, I cannot recommend this restaurant to Indian food enthusiasts, especially fellow Indians. My future visits will certainly not include a return to this...
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