Hugely unfriendly, unprofessional, and awful experience.
We were on a journey from St. David's to Cardiff and took a 40 minute each way detour to visit this pub for some food after looking at their website and checking their menu options and serving times, listed as 12:000 until 15:00.
We arrived at 14:00 and upon entry, politely asked if they were still serving, expecting them to say "yes", based what was on their website, menu, and even on a poster in the pub window.
However, the staff member was very rude and unprofessional and simply told us "no". I then asked how come as it says differently on their website and in the window. The staff member then talked condascendingly to us like we were idiots, claiming they only allow people to eat until 15:00 and they wouldn't take our order as it was 14:00 and they can't be expected to cook and serve it to us by 15:00, making us feel like we must be idiots to be expecting to be able to order at 14:00. I asked how come as it says differently on their poster in the window.
We were then told they only take orders until 13:15. This is either admittance of shockingly poor service or that they are hugely unprofessional, that is do they therefore take 1+ hours to serve you your food or do they just put false information on their website and window?
Therefore, after an almost 1.5 hour detour specifically to visit this place based on the information they publish, it wasn't with the expectation to be treated so dismiasively and like idiots for expecting them to still be taking a food order a14:00 when their own information says they serve food 12:00 until 15:00 with the last orders taken 15 minutes before the end of service, which would be 14:45.
On this basis, I would hugely recommend to avoid and instead visit somewhere more reliable and professional nearby, such as the Jolly Sailor or Milton Brewery Inn.
Brief yet...
Read moreEdit: New owners have since taken the helm. I wish them all the best in their new venture. Hopefully we will come and give the pub another chance in future.
Very disappointing experience, I had fairly high hopes from feedback and the overall branding. The food was lack lustre, which would be expected in a regular pub, but the website hype was ‘over promised and under delivered’. Overall presentation was poor. I was a bit embarrassed because I’d chosen this place for a birthday meal and felt bad that it was such a lack lustre experience. I’ve had better at service stations! Service was friendly on surface level, with an underlying ‘checked out’ tone. It all felt very robotic service based over customer experience, with a distinct lack of pleasure in the job. No service check was made. The restaurant was very clean and so was the glassware etc. It was a birthday booking, but nothing was even mentioned. The desserts were pretty heavy going and the menu needed something lighter, such as Creme Brûlée, Lemon Tarte, Syllabub etc. We would usually have more of a lengthy receipt, but I was pleased to just get out of the place. The energy felt very flat so we made up for it at the Stackpole Inn with an incredible meal and genuinely friendly vibe to...
Read moreThe Brewery Inn is a quaint and small pub found in a little village. The pub features indoor seating in the building and outside seating in the front garden and in a courtyard behind. They provide excellent food and a variety of options.
The pub itself gets busy on sunny days, with the front garden being in the sun until late.
The interior of the pub features the buildings block work with a small bar at the front.
The food on offer here is the key selling point, it exceeds the expectation and sits way above the local competition. As a result the prices are a little higher than you may find elsewhere, but they are really worth it! I forgot to picture the starter, but the sea bass main was a must have followed by the roulade. The sea bass especially was a very unique dish, with great flavours and an amazing use of local ingredients! Kudos to the chef on this one!
The pub was able to cater for both a nut allergy and a gluten intolerance.
Parking is limited to the rear of the building, but there are plenty of space in the street to park if it is full.
Overall though, I would recommend this pub and would suggest anyone in the area visiting here for a meal.
The atmosphere here is more of a gastopub / restaurant instead of a...
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