The Brickmakers Arms — Restaurant in Walsall

Technically, this place is our local, but we’d not visited before, we were passing so my wife, young son and I popped in for a drink. We found The Brickmakers to be unfriendly and unwelcoming; not so much as an ‘Hello’ from the staff.

After a while someone came over saying, “No kids after 9 o’clock”, what would have cost to have said, “Hi guys, welcome, nice to see you. I’m afraid we don’t allow children after 9, is that OK?” Just a little basic customer service?

Oh, and the beers aren’t great, all the standard stuff you can find everywhere, nothing special and no real ales. The locks on the cubicles in the gent’s toilets were both broken, the hand dryer didn’t work and there were no paper towels.

This all seems like the fundamental basics of running a pub. If I were you, I’d leave it to the regulars who did seem to...

Went in today with my partner for a drink and we over heard this young lady that had just started working for them being told that she wouldn’t be payed for her work then said she wasn’t right for the position due to her lack of skills when she did mine and my partners drinks and there wasn’t a problem with either of them while we were their then the lady behind the bar began to tell all the customers who was sitting at the bar that she was “useless” and couldn’t do anything I never review places but I think it’s disgusting that people can not pay someone for there work it’s the law would never go there again...

We did not eat here tho the service for our drinks was quick, and the guy behind the bar was lovely. Felt welcome, and everyone there was lovely, too. Will be going again at some stage, I'm sure, and this time, I'll win a game...