Costa Coffee — Restaurant in Wealden

Its unfortunate to have to repeat many other recent reviews for this location. However i think that the young girl in the shop yesterday was the most rudest and inhospitable person i have ever met in any hospitality ever. Wow, it starts with just being stared at when you approach the till to order. No hello how can i help you or a smile, just a blank look with attitude. Then there is the punching of the till keys as she enters my coffees, again silence i have to work out what happens next. Then having made the coffees she stares at you until you take them. Luckily i was not sitting in but as i left and said thank you again i received the most horrendous glare from this person. How she is working in hospitality i don't know, she obviously hates it or hates customers i not sure which,...

I agree with last reviewer. I walked in at 7.45 today to two grumpy young girls. I used to come in a lot before work at a GP surgery, the manager and all the staff were very cheery. How that's changed. It was as if I was putting these girls out by coming in, let alone wanting service. I requested that my croissant be warmed, wow! How dare I make such a request! one of the girls sighed, banged the croissant into the 'oven' slamming the door. However these 2 girls are very happy when they don't have to serve customers but can gossip among themselves. Shocking service. Really gone down hill. Also the table I sat at was vwet dirty. Needless to say I won't be coming in here again. I also heard another man complaining about the service whilst I was in...

First time in this branch. There were 2 other customers, but every single table was dirty and had old food and drink left on them. Had to clear ourselves in order to sit down. There was one girl behind the counter. Whilst another was going through a 'new recruit' folder at a table with a new member of staff. I assume she was the manager. As our drinks were being made a long queue formed. Yet the 'manager' made no attempt to go and help the girl behind the counter, and just carried on with the new starter. Not really giving the new starter the right impression,and not the way to look after your current staff. It seems they had been sitting there a long time, and that's why no tables were clear. Not fair on the girl behind the...