Greggs — Restaurant in Wirral

Awful service from this older female employee today that served us, we were rushed through our order as we wanted to order a few bits but didn’t get to get all we wanted and she did not apologise after she short changed us. She was rude and disrespectful and wanted to serve the next customer as quickly as possible. She ended up serving us twice because we weren’t finished ordering. My retired grandma isn’t very good at speaking English as there was a language barrier and the employee dismissed her and insinuated as if she was lying about the change that was given to her, and then realised that she short changed us £1 without apologising. We wanted to get a few more items but we didn’t want to hold the queue, we were made to feel unwelcome. Every Greggs we’ve been to would ask us “is that everything” or “is there anything else” but not this Greggs. We were polite to her even after she messed up. Don’t hire people with no manners or don’t have customer service potential. Overall it was an...

Miserable staff - clearly don't want to be there. All looking like they've lost £50...

A small concession within Tesco's Bidston. Staff are friendly and the...