Ordered a free choice 16" and selected pepperoni x 4 and this is what I got. Quite possibly the worst "pepperoni" pizza I've ever had. It's 2022 who cuts it in half!? one slice of pizza is as big as my hand and has 1.5 slices of pepperoni on it so I called to complain and when handed to "the boss" he told me it was the best he could do because the cheese makes it slide off. When no other pizza shop has this issue. As soon as we tried to complain through just eat our reviews were hidden and just eat wouldnt help. I have been as customer of supremos since they opened! And the boss was absolutely useless, wasn't bothered at all "he did his best". Can safely say I'll be using my money on manos 2 doors down with the rest of the...
Read moreJust had a pizza delivered with chicken wings, wings were burnt one side and uncooked the other, wedges were wet and soggy, ate one piece of pizza and the chicken on wasn't cooked properly. Rang shop to get refund and food returned. Delivery driver turned up and was told he wasnt allowed to give money back if food had been touched, how are you to know food isn't cooked without touching it, money should have just been given back when food handed over. How ridiculous to expect the delivery driver to deal with saying that to customers. Finally got money back but shouldn't have been so difficult to argue. If we'd eaten loads food fair enough but a peace!! Ridiculous, won't order from...
Read moreI have always had great service from Supremo and today I was appalled by the service I received from the girl who answered..i asked what offers they had and she basically turned around and advised me that she was not going to go through all the offers the attitude was disgusting! Coming from a customer service background this is not acceptable and believe this is not what customers should be told and not spoken 2 the way I was. I even said this to her and she did not even apologise and basically asked what I wanted.
I would like a manager 2 contact me regarding this..as I would definately give supremos 5 stars if it...
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