The Malt House, Harvington Hall — Restaurant in Wyre Forest

Distinctly average. Very disappointed after reading all the great reviews here - arriving at a pre booked table there were no pasties left, it took well over 30 min to put some lackluster and under-dressed and tasteless salads on a plate, in the smallest portions I have ever seen. The cake was dry and pastry was soggy, both were picked up with (gloved) hands rather than serving implements. Staff pleasant enough but no apology for how long it took to plonk some already-made salad on a plate. Whilst we were there they totally forgot another person’s order so it wasn’t an isolated event. Very disorganized, expensive and understaffed. Area out the back was messy and had deliveries strewn haphazardly around the back entrance. Didn’t bother complaining at the time as really didn’t feel they cared. A shame as the location...

A little disappointed today if I'm honest, I have been several times before and alway been very impressed with the food and service but sadly not today! No sour dough bread. My daughter was given white bread after requesting brown, the toasties were acceptable but didn't compare to the times we've been before! and the salad consisted of lettuce and cucumber - my husband had 1 half of a cherry tomato and my daughter had no tomato at all. I had on tiny piece of onion and my husband had none at all! It really was very poor today. I am very much hoping this was a one off occasion and that next time will be back to its...

Was taken here as a birthday treat - food was super all home made but service was awful - no-one came to table to see if we needed anything - no teaspoons, had to ask for fresh plates as remains of Coronation Chicken wouldn’t taste particularly nice with scones, had to wait at counter for hot water for tea. From what I could see staff were more interested in eating their lunch than attending paying customers. Such a shame as tea room, food and gardens...