Done with this particular Subway!!!! We had been ordering online orders just about every week. Everytime we would order our order would always have something wrong with it along with stale bread, the employees are always rude!!! We quit getting Subway because the Ackerman one is closer then Starkville and we didn't want to make that drive to Starkville. Well..dumb me gave them the benefit of the doubt tonight because I've really been wanting Subway..as I stated..DUMB ME!! My husband went to pick up..walks in..tells girl who he is picking up for, she proceeds to tell him "over there", like he knew where over there was!!! Said she did that and just sat back down, never greeted him when he came in, nothing and if she was sitting, they were not busy. My sandwich was not right, bread was BAD stale on both of them, mine wasn't even cut in half!! You ask, why did we not get in touch with manager, we have before and it gets really old that every time you order you have to do that. This place needs ALL new staff that knows customer service and how to make a freakin sandwich!!! These sandwiches are not cheap and then to have terrible customer service...never again!! And sure they don't care when they lose business, if they did..I sure would!!! I would give zero stars if it was...
   Read moreI purchased a complete meal, with a side of cookies to share with my grandmother from this location about 2hrs ago, on High 15 in Ackerman MS. And when I got home to share it with my grandmother, the food taste TART, the cookies were stale and old. So I called up there to alert them, and this young lady hung up in my face, and LIED and said that she didn't. So I called back and politely let her know of how rude and unprofessional she was, and she still did not care. Instead of her asking my name, or showing any concern, the young lady had a sarcastic mouth and attitude. I got her manager's number, which she proceeded (as usual to cover her tracks) to hurriedly call him first before I could and LIE to him about her hanging up and getting sarcastic with a customer who's throwing up their OLD, TART, GOING BAD FOOD, and STILL SOLD IT. I spoke with her boss, who didn't not seem concerned, and already on her side within seconds of her calling him first. DO NOT GO TO THIS SUBWAY RESTAURANT ON HIGHWAY 15 in ACKERMAN. The food is old, but some, not all, of the workers attitudes are DISRESPECTFUL and DISGUSTING. I will be...
   Read moreOk. I have been a patron of this restaurant for years but I'm at the end of my rope. When ordering online, the order is ALWAYS wrong. Whether you request the sandwich to be marked with each name or you would like the mayo, dressing, whatever on the side or any request you won't get that. Plus the only way to order online is to pay in advance and every time the cashier spends 5 minutes trying to figure out if you have paid or not. The last straw was their coupons. They don't know what they say then will not honor them anyway. You will also be "secretly" overcharged, smarted off to then the whole situation turned on you like you are attempting to get something for free. I've had it with the service here. I...
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