It has taken me a while to write this review, as I needed time to just enjoy my newly wedded life and not let what happen take away from my bliss. With that being said, my mother (who paid for all of the wedding and vendors) and I hired Bounti Fare to cater my off site wedding on October 7, 2023. My mother handled all of the communications with Bounti Fare. We set up a taste testing of specific foods, which we were impressed with and made our cocktail hour and dinner choices. All communications seemed to go very well, and we had no issues. Day of the wedding, the catering staff arrived to get everything set up. When my mother arrived at the venue, she was greeted with very hostile staff who stated "They have been waiting around for over an hour. We don't usually come this early". That was red flag #1. My mother apologized and said that upon communications with Bounti Fare, they stated what time their staff would need to come. The ceremony went on, and cocktail hour was getting ready to start. My mother went into the venues kitchen area to double check that the edible flowers we ordered would be placed on the dinner plates, like we agreed upon with Bounti Fare. The catering staff argued with my mother and stated "No, they go on the appetizer plates." Red flag #2. My mother corrected the situation, and made sure that the flowers got placed on the dinner plates. Halfway through cocktail hour, my mother went back into the kitchen to double check that the catering staff knew what time things were to take place and where guests with known shellfish allergies were (we had a shrimp option). We were on a tight schedule, and my mother just wanted to make sure they were on the same page. She even had a printed schedule to give them and was trying to keep this interaction light hearted as the previous interactions from this staff were hostile. The catering staff immediately became irate and said "We know what we are doing. We are professionals. If you come back into this kitchen again, we will pack everything up and leave". Their animosity towards my mother, who was only trying to help make sure things went off without a hitch, was absolutely abhorrent. My mother was left in tears. They were not professional at all. The food came out, chicken nicholas was WAY overcooked and dry with little to no alfredo sauce on it, Stuffed shrimp was dry, and the prime rib was mediocre. This was definitely not the same food we were impressed with at our tasting. On top of that, they brought out more dishes without clearing away the dirty, used dishes first, our known shellfish allergic guest had her food contaminated and was violently sick. I would not recommend this establishment for catering. Their lead caterer (a short female) and lead male (tall, slender man) should not be working in the food industry if this is how they treat the people who have hired them to do a job, and do it well. I am horrified at how they...
Read moreI wouldn't give this one star if possible the only good review I can give this place is the lovely man who was carving the turkey for the "all you can eat buffet" . Walk in and you are met with rude additude from servers and wait staff acting as if they are board out of their minds and can't be bothered the help you in the slightest! Even with our reservations. When ordering drinks mind you we have 4 adults and 4 children with us no one ordered ANY achololic beverages and the server had the audacity to offer an adult beverage to my daughter and when told that she is a child she brush it off like it wasn't a big deal and keep pushing the issue she is 14 not 21 !and then the same thing with my 10 year old ! And I had to remind this lady multiple times that of she is going to serve my children anything there its Not going to be any liquor in any of my children's drinks . The food was cold and they rushed us out the door would not waste my time or money here again. We where nothing but polite and kind and where met with rude and disgusting behavior not to mention hearing the staff complaining and saying " that table better tip me" your lucky you got any tips from out table with the service...
Read moreIf you eat at the restaurant or hire the catering service, be happy and excited. From the second we inquired to the last minute of our wedding, they delivered. The owner David was full force on detail and caring. He responded very quickly to every question and concern.
Professionalism, detail, care... Just a few words to describe this company. The food was unbelievable and less than a week later I've had more questions about where the food came from over congrats for the marriage!
Our wedding was very dyi and unfortunately after the ceremony, the schedule fell apart. David didn't complain... He figured it out and took control of a tough situation. They went above and beyond to ensure our day remained special.
Our experience from initial contact to him saying goodnight on our wedding night won't be forgotten. While we live an hour and a half from the restaurant, we will ensure to visit when we can. The restaurant is comforting and amazing. The food is top notch. We live in a town that pretends expensive means high quality... Bounti-Fare proved high quality food can come at a good price.
Thank you David and your team. You are...
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