Fire & Ice — Restaurant in Akron

I started going there with my best friend on Friday nights because I enjoy the older crowd and the karaoke. however, every single time I've been in there at the bar maids have been absolutely wasted and very unprofessional. The amount of time we have to wait for service is ridiculous. They definitely need to have more barmaids and SOBER ones to serve that crowd. This past Friday, made me never want to go there ever again. They charged a different amount every time I ordered the same exact drink. I ordered two beers and a vodka with ginger ale and was charged $14 and then I was charged $12 and then I was charged $16 And I finally asked her how much each drink was and she said three dollars. That would've made my bill nine dollars every time. I was complaining and another customer heard me and he said that everybody knows that that particular bar made does that, but everybody knows her and has known her for years, so nobody says anything or complains to the owner . He said she does that all the time and rips people off and pockets the money but people like her so they keep their mouth shut. One of the Fridays I was in there she charged my best friend for somebody else's drinks all night. My friend had a couple of blue moons and they charged her almost $50 because they put somebody else's patron shots on there. my friend has social anxiety so she didn't bother saying anything because she didn't want to deal with it. She just paid it and left. The first time I ever went there instead of carding me she just came up to me and said how old are you and I said really? And I just showed her my ID. This is not good bartending by any means she probably makes a lot of money every night ripping people off that don't pay any attention or that are too scared to say anything, but I know as long as those women are behind that bar, I will not step foot in that...

Our family of 5 (4 adults & 1 child) stopped in for dinner last night. Not having been there before, we had no expectations when we went in. There was an immense odor of old, stagnant frying oil that permeated the air when you walk in. Unfortunately, you walk out with that same foul smell on you. When we sat down at one of the two tables (the rest were bar height tables and stools), the bartender provided us with menus and took our drink order. The bartender/waitress was sweet and accommodating. After placing our dinner order, we waited approximately 20 minutes before being told that our potato skin appetizer wasn't available. We were also informed that they were out of the chicken for the chicken philly sandwich. They were out of steak for the philly steak sandwich. So a hamburger was ordered instead. Three of us ordered the fish basket. It was described in the menu as being a 3 piece battered cod basket with your choice of fries (fresh cut or frozen). When the baskets came out, we were given 2 pieces of fish and the fish looked more like what you get from a box at the grocery store. The onion rings ordered in lieu of the fries in one of the fish dinners were supposed to be breaded onion rings (as described in the menu), but arrived as battered onion rings instead. I suppose overall, you can say the meal was a disappointment. The atmosphere wasn't bad, if you can get over the smell. Don't expect to be able to carry on a conversation with anyone at your table without almost screaming because they had the music on too loudly. I could understand if it were 9:00 PM, but not during dinner hours. We can say we tried it, but can't and won't...

My first time here. I agree with the reviews on the cleanliness. The band was decent. Pool tables are available. Unfortunately that’s where the good ends. They didn’t have all the food from their menu available. No big deal. The service is disappointing…unless you’re a regular. If you’re a regular, the bartenders will hug you and celebrate your presence. You’ll get beer right away. If you’re not a regular, forget it. You’ll be waiting a long time when you sit down, between drinks, etc. It’s mainly a bottle beer kind of place.. They don’t seem understaffed. Comments from a lot of people around us about the delays in service too. On that note, I will say, food did come out quickly once the order was...