I have personally picked food up here and had them mess up the specifications for a mobile order which honestly should never be hard to do unless you can’t read the bottom of a receipt in English in all black bold letters on white paper and in the section that clearly states instructions for the sand which. It is subway you are to customize the sandwich and as far as I know you guys don’t do anything else but make the sandwich as the customer asks both in person and online even if the customer isn’t present. Only time they did notice this was when I put the order in all caps. Now when I doordash I can wait an additional 10-25 minutes due to their lack of organization they don’t put online orders in any priority and rush you out of the shop so they can continue to talk 99% of the time. This is unfair to my customer who is waiting and probably had to wait even longer for them to accept the order as well as take money out of my pockets since I can’t start a new order till this one is complete. All I can say is there are plenty other subways and I rather go to the one all the way in the actual airport WITHOUT ANY PLANS TO FLY than this one ever again nonetheless an order...
Read moreWent in to order a sandwich and wrap, I normally order this at other subways and they do my order no problem. Short lady who didn’t have a name tag rudely denied me on toasting my wrap saying she will not do it and that it’s hard to roll the wrap up if it’s toasted. I have ordered my wrap toasted plenty of times at other location and I didn’t see them having a hard time rolling it. I tried pleasing with her saying other locations do it for me with no hesitation, I don’t know why this subway is not doing it. She stuck to her guns denying me toasting the wrap. I walked out of there and went to the subway on debarr. Please don’t go here! Subway please send corporate to that location and see how she’s running things down there. This is not my first time dealing with her, she is like that every time I go there. This is why I’m writing a review as I hope something will be taken cared...
Read morethis review is purely for the elderly lady that works during the week during lunch hours. i understand that you have things going on, and the only reason i didnt continue to say anything is because people were beginning to come in and i wasnt going to hold up the line. Regardless, I need you to slow down and listen to what not only im telling you but other customers as well. I promise if i was an executive for subway and i got the service i got from you, you be written up or fired. You didnt listen to what i was telling you and when i was trying to tell you, you were cutting me off or trying to summarize what i was saying. and in summarizing what i was saying, you summarized wrong. If this happens again, i will post again and be sure that i find another store at least during lunch hours. Slow down and listen. Rushing an order will only make more mistakes on your...
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