Filbert Road Espresso — Restaurant in Alderwood Manor

I’ve been coming to Filbert Road Espresso for a while now and usually enjoy the Hawaiian Freeze blended, sometimes with a few custom tweaks. This time, I asked for it without macadamia nut and substituted hazelnut instead—and I clearly mentioned I wanted it blended before the drink was even made. Despite that, the barista (Alyssa) asked, “You want that iced?” I assumed “iced” meant blended, so I said yes. When I received the drink and saw it wasn’t blended, I kindly pointed it out, and her response came with unnecessary attitude: “That’s definitely not what it means.”

This is actually the second negative experience I’ve had with her. Last time I still left a generous tip, and this time she didn’t even hand me the iPad to leave one—which honestly I appreciated. As much as I’ve enjoyed the drinks in the past, the service has made it hard to come back. I’m all for supporting local businesses, but respectful communication is key.

drink tasted so horrible, should've just left it as it is at...

I was excited to try this coffee spot since it’s conveniently on my way to work, but unfortunately, the experience was disappointing. The lady at the window was not friendly at all. When I ordered my drink, she immediately started making it without giving me a chance to ask for anything else. When she returned with my drink, I asked for a breakfast burrito, and she rolled her eyes. That kind of attitude is not what I want to deal with in the morning. I had hoped to make this my regular coffee stop, but I’d rather drive a little further to Gourmet Latte, where they’re always friendly...

I ordered a Hawaiian Freeze and White Snickers, and they were both so sweet and probably not made right. The girl who was there said it was her first day. I am shocked that they had someone there alone on their first day. She went straight to a book on how to make the drinks but then just asked me to tell her what's in it and then she made them. I'm guessing she put too much flavoring inside. I have never been here, so I wanted to try it out. Unfortunately, my experience will send me to...