Sonic Drive-In — Restaurant in Aledo

Typically I dont write reviews, positive or negative, unless i've received outstanding service or completely terrible service several times. In this case, multiple times have I been completely disappointed in this location. My first experience I ordered a snickers blast, the only candy i received was sprinkled on top of the whip cream, NO candy mixed in the ice cream. Not even exagerrating, i got a cup of vanilla ice cream. Second time I ordered a Peanutty swirl with snickers blast, NO SNICKERS, NONE, NOT IN IT, NOT ON TOP, i got a peanut butter ice cream, again. For real? Theres no way this happens twice to me? Not to mention both times I waited over 30 mins from the time it took for someone to answer my call to place my order to actually delivering it to me. Not kidding, i waited so long i had to push the button again to check and make sure they didnt deliever my order to someone else, or to see if they had forgotten about me. The screen had already come up and said your order is being delivered and i waited 20 minutes after that. So today, after the other mishaps, i try again for happy hour. I pull in at 3:15pm, granted its busy, the place is packed, I push the button immediately, were just there for drinks, i understand waiting some. A car pulls in about 3 mins after me and they immediately take their order. Okay, fluke, ill wait some more, i waited for 10 minutes, just for someone to take my order. I pulled out at 3:25pm. I checked the time, because I knew what to expect. No one ever bothered. Time after time, has this location been a money pit and has yet to do something as basic as a drink order correctly. The only reason this location makes it is because its the ONLY drive thru in Aledo and practically the only restaurant. After today i learned my lesson and ill make the 7 minute drive to Willow Park. Im always willing to give several chances for a place to get it right, but this...

Decent food. Sub-par menu. They also hire lots of younger staff that clearly don't know what they're doing sometimes... And it doesn't help that their deals and discounts are complicated and have many many exceptions and terms that are not in favour of the consumer, or even entirely misleading. I've never seen a menu that requires this much fine text.

If you're looking for food in Aledo though, it's about the only place to go. Just be sure to be extra clear about what you're ordering and don't be afraid to hassle them until they get it exactly right the way you want it - otherwise you'll drive away disappointed.

However, the carhops are nice and friendly and try to get your food out as quickly as possible. They're underpaid and worked hard during busy hours, so I always feel it's important to tip them well. And, once you finally get your order placed correctly, the food is pretty good and accurate to what you expect to get - unlike some other fast food chains where they skimp out a lot or deliver poorly assembled burgers slathered in excessive amounts of mustard (I'm looking at you,...

We ordered some drinks at this location. When we got them, we noticed they were flat. We talked to the employee, they said ran out of CO2 and offered us a different non carbonated option. That doesn't work for us, so we asked for a refund and they say sure. They come and collect the drinks and we asked for a receipt for the refund. After a while we ring them to ask about it, they now say they cannot refund us and that we have to call the number in the app. We called that twice, but there was some kind of audio issue and could not talk to anyone. At this point, we dont have drinks and we dont have money. They have stolen from us and the management refuses to help. Next step is police...