This location consistently gets mobile orders wrong. When I told them they should really look at the “Special Instructions” section the older gentleman at the counter he turned to the guy that made my sandwich and mocked me sarcastically repeating what I said. Then sarcastically said have a nice day. When I got home I called the store and asked to talk to the owner or I would like their name and number. I am fairly certain that the voice on the other end was they guy who mocked me and said he was the area manager. I wanted to talk to the owners to let them know about the issue so they could fix it because by losing my business they are the ones truly affected. But I was told “we don’t give that information out”. Well the owner is now going to suffer and the rude gentleman I’m sure will have a different job in a few months anyway.
Apparently their names are Terry and Paul. The large guy made the sandwich and the other is...
Read morePast experience here was mixed but since the ownership change, things have been consistently good!! The staff is helpful, especially with the coupons! The bread has been fresh each time we have been there and the ingredients were stocked nicely and the preparation area clean. The employees have been so nice and helpful. Very good experience!! My steak and cheese was made to perfection!!! Another visit today since coupons were mailed out! It was another excellent experience. The employees are helpful, very nice, and do a wonderful job preparing one’s food. I appreciate that they make it exactly as you like. My wife likes extra lettuce and that was no issue! The bread was fresh and the food was good. The cookies were nice. It was a good experience. Good job Aledo Subway!! Going to get my daughters coupons...
Read moreMy brother and I went into subway during a late night dinner run. As we pulled in place was packed with stinky teenagers, and I mean STINKY. ( there was one individual I won’t name names, that has his Hawaiin shirt completely unbuttoned and no shoes or socks on. He then proceeded to go into the rest room- not wash his hands, and go up to his friend that was checking my brother and I out. He put his hands all over the cash register and near the food, again this teenager had no shoes or socks on and didn’t wash his hands in the bathroom.) All the staff were teenagers and none of them got our orders correct, they were all talking to their friends instead of attending to our order. While I don’t usually have negative things to say about food workers, this time it was...
Read more