It breaks my heart to write this. My family has been coming to the Allouez cafe since 1984. My wife, 1 year old daughter, and sister arrived before my 83 year old father and my step mother. My dad has Alzheimer’s, and is very slow. Because we were not all together, the hostess refused to seat us at a table big enough for the 6 of us. She snapped at us that she “didn’t know what to do with us” and refused to seat us at a table. We needed to start eating because of the baby, so she sat us at a small table. It was very confusing- especially because there was another table with enough seats just sitting empty. Then my dad and stepmom arrived, and the hostess instructed our server to squeeze extra chairs around the tiny table and force us to make do even though we were all clearly cramped. Meanwhile, the bigger table that could accommodate us continued to stay empty. My father eats very slowly and needs to be told how to eat his food, with constant reminders and guidance. My 1 year old became squirmy and wanted to spread out a bit from the cramped table. She ended up touching an empty booth’s place mat to which the hostess snapped at my wife saying “you’re making my job harder!” My wife tried to reset the placemat to which the hostess snapped again and told her “now I have to sanitize that.” My family was treated with disdain and utter contempt from whoever was hosting on Sunday, July 2nd. Would love to talk to the owners and find out if this is the way you intend to run your restaurant- with disdain toward kids and elderly, disabled people? Sincerely, a...
Read moreI came in a few weeks ago and wasn’t going to write a review because this is such a seemingly beloved place in my new city, but I just couldn’t stop thinking about my experience here. It was a pretty busy Sunday when my husband, mother in law, and myself came in. The restaurant just looks old, and smells very musty. I didn’t care so much, but it was definitely a little off putting. We are seated and then wait for a very long time for our waitress. Also fine, I get that it’s busy on a Sunday. We have time to look over the menu and I spotted a dish that has mushrooms, when the waitress arrived I asked if the mushrooms are canned or fresh. She rolled her eyes and said canned and the continued on to tell me that she couldn’t afford fresh mushrooms. As a customer I was very taken aback by her attitude. I said hey I get it I’m a chef things are expensive right now, and then she was demanding to know where I work. I was very uncomfortable at this point. So I just ordered my food. What I got was a terrible scrambled egg, that was flat and over cooked. I honestly wish I would have just had breakfast at home. Hopefully this place can bounce back from their financial issues and hire...
Read moreUpdate: 7/4/23 We haven't eaten here in s while. This was my wife's favorite place for biscuits and gravy until today. The gravy was quite poor! What used to be a peppered gravy is now a thick gravy with green specks in it. Very disappointing.
I will say that I had a very good breakfast. This is the cafe scramble with crisp hash browns and cinnamon raisin toast. The food hit the spot. The service was excellent. The only concern that one may have ( I have also included the bill) is that a side of bacon (ordered crisp) is $3.85 and the fountain drink, $2.50, was 43% of the bill. Overall, this place is cozy and quiet and is still my favorite...
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