Casey's — Restaurant in Alton

Had a really long day spending in the hospital after my father had a stroke, ordered pizza for the family for dinner. I ordered on the app and ordered a veggie pizza, pepperoni pizza, and some garlic bread. My son came down Downstairs confused why there is pineapple on the pizza. I called To let them know that the pizza I ordered with the toppings I selected was wrong. Mike got on the phone and was very pleasant; Let me know that pineapple comes on all veggie pizzas, I was confused and said no I selected what I wanted on it and he said well those would be an addition to what already comes on the veggie pizza. I said oh my then this is my fault. I said darn, the kids won’t eat the pineapple. I thanked him and he said sweetie let me make you a new one so you guys have dinner. I was floored. That was so kind of him. He said, give me 20 minutes and I got you. Sure enough 20 minutes I go up there and he’s taking it out cutting it for me. I went to the kitchen to thank him for his kindness. Today was a terrible day and very emotional for me. He didn’t have to do that, but he did. I want to thank you Mike and the Casey’s team for being so kind, and sorry for crying in your store! Keep on being kind, you never know what someone is going through! Appreciate...

What's impressive to me about this location is that no matter what, they're consistently, fully stocked across the entire store. I've even had Door Dash deliver to my employer and the pizza, sandwiches and salads are never a disappointment. The hot is hot and fresh. The cold is cold and plentiful. Can't say enough good stuff about these locations so far. Ok, so here's the sad/bad part; all of the local eateries and fast food joints need to step up their game and realize how much business they lose to Casey's. I'm glad the big chains aren't my first choice for pizza and more. Casey's is the best!! Inly dropped 4 stars because it is a tad pricey but that's the price for...

I have never been to a place ran so incredibly bad that they are having a meeting with a bunch of people dressed too nice to work there inside the store standing in front of half the drink section. This place is trashy and as good as Casey's deals can be I'm not going back and it's the closest gas station with my drinks to me. Does me no good when trying to get the the fridge people look right at you and ignore you because they've got "business" to discuss in front of the merchandise. When I worked at Casey's we had a back room and cared enough about our customers to use it and not block off...