Casey's — Restaurant in Altoona

Update I got the normal message from Casey’s corporate office saying that they will be in touch with me well this is the normal response, but why do they say this because they Never Never get back in touch with you to resolve the problem like most companies they don’t care about one customer and they continue on as usual once they have your money they don’t care about the customer.I don’t Understand why a company as big as Casey’s !!!! Can’t hire people to do their jobs ? Especially when they advertise great pizzas when they don’t even do that I ordered a couple of pizzas and it was almost $ 50 dollars and get this BOTH of them were made incorrectly So who’s pizzas did I get ? And the Worst part is there pizzas are not even made like they advertise and for sometime I have been talking pictures of the pizzas that I have ordered and I’m going to call them out when I take them to court for false advertising and I can show the court how the pizzas are made, all these fast food places advertise nice looking food items and then when you order an item they are nothing like they advertise and it is going to bite them in the butt when people get frustrated and stop going to their restaurant and if we continue to do business with them they will continue to take advantage of you I’m just about out of places to eat at because of...

Literally one of the worst Casey's in the metro. We usually bike here because it's a few miles from our house. Fun time to be outside with the kids and the cashier here should not be running the cashier and dealing with customers. She does not have what it takes to be calm, courteous, and friendly. As a cashier YOU ARE the face of your company. Leave your personal issues at home, and focus on your job. She obviously does not have what it takes to be in customer service. This reflects poor training and executive decision by the hiring personnel and manager as managers of an established, you are responsible for your employees. When you put untrained and unfriendly workers in the front line its poor decision making.

Stay away from this location. I'll bike another 50 miles to kumand go if I have to.i highly recommend staying away from this location at all cost. I will update if this location changes their worker. I will be coming back to check and give updates.

Dirty store, drink stations out ofrustrated cashier's... absolutely did not meet my expectations. I do not recommend this allocation. Drive down the street to Kum and go or to another Casey's..by the I 80 off ramp for a cleaner store and...

I have noticed several responses from the response team. On reviews that are of concern to them...they mention they are looking to make corrections/improvements for the altoona locations. But, Shame on Caseys leadership. I don't mean a store manager, I mean leadership at the corporate level. They should step in and be there on the evenings and weekends when it matters. To help improve and give direction to staff . It's been months and months with the same excuses for not answering the phones, giving improper pickup times or giving outrageous lead times, to show up and see employees chilling as if there at the club or mall...most of the altoona locations are this way if you run your numbers to compare what they say , on 1.5 hr back log I would challenge to say that's not the case. This sincerely is to provide info so Caseys kitchens can perform better...GOOD LUCK! I chose this location because I attempt to use this one the most and get the same Excuse, Caseys by SEP and out at the interstate are similar as well with...