Moka Joe Coffee — Restaurant in Anacortes

I would really really love to be able to order online and come in and easily pick up my order, I do like the coffee. I work nearby and it's not always prudent to walk in and place an order at the counter; you never know if you're going to end up waiting 15+ minutes in line while the cashier takes an order then proceeds to make a few sandwiches before taking another order. Their process is not expedited in any way and the inefficiency is blatant. Which brings me to ordering ahead- also not so simple, and it should be! There isn't an obvious or designated pickup area for those who have ordered ahead and I've had to wait around for an employee to notice or respond to me. I think I'll be skipping this location altogether after this last online order- I hovered near the drink pick up window for close to 10 mins after my order was supposedly ready... and I felt like such a nuisance having to ask. My drink finally came out and was a size smaller than what I'd paid for and I couldn't wait to ask them to correct the mistake. If I had all the time in the world (I don't- especially on a 30 min lunch break) maybe I would continue to come here, but my patience has run out. I will say, there was one woman who had taken my order a few times and she was cheerful and attentive amongst the chaos and I hope they improve their behind-the-counter flow for...

I had previously given Moka Joe's a 5 star review but unfortunately I feel the need to change that.

Consistency and quality of drink making has gone way down and prices way up. For context iv gone there nearly five days a week for TWO years and spent way more money than I want to count at Moka Joe's.

In the last several months it seems they can never get my drinks made more or less the same and a few times I have been given the wrong drink entirely. I could maybe over look that, especially since they have had A LOT of staff turn over. What i can't look past is the sharp increase in prices.

A 24oz tea, so two tea bags, hot water, and a couple of pumps of flavor that you can barely taste is EIGHT dollars. You can buy the box of tea bags they use (Numi - 18ct $8) and the flavors (Monin) and save yourself a lot of money and have a better drink.

Two breakfast sandwiches, which were barely larger than the bottom of a 12oz cup were $15.00.

Blended drinks? You will probably spend at least $8+, they don't accept punches for blended drinks anymore and don't honor previous cards for blended drinks. Their shakes? $10+. Save your money, hop across the highway, and go to Lopez Island creamery.

Their prices on the menu never ring up to be your total which is always more, and they don't give...

I have been a big fan of moka Joes sense we moved near by. We would come here multiple times a week for food and coffees. Love the cold brew for the fridge at home. Until today! A week or so ago I went for sandwiches coffee and espresso beans. I pulled over waited for my sandwich they brought it out fairly quickly and then I left. After I was gone I realized I had not received the espresso beans, I just figured no big deal I can grab them the next time I went bye .I went by today ordered 4 cold brews for the fridge at home and told her about the espresso beans she asked who I had that day and I said it’s been a week or two ago I don’t remember exactly who I had that day and I haven’t had time to come before today, she said well I can give you espresso beans this time but I won’t do this again unless you can tell me who helped you. Well I said no never mind just keep them ,she said are you sure, I said yes I would’ve never said that I didn’t receive them if it didn’t actually happen. so no you just keep them and drove away,but I won’t be going back. I guess unfortunately I’ll have to find...