Visited on a Sunday afternoon at 3:15. After placing the order of 2 coffees in the drive thru, we waited 10+ minutes to get to the window to pay and then another almost 10 minutes for our coffees. It seemed like everybody who walked into the store after we had placed our order kept getting our coffees ahead of us. Why is this ok? Our coffees weren't started I'll until at least 5 minutes after paying, as we had a clear view of the barista line. I would have called to complain, but I called and nobody picked up the phone. I will not...
Read moreAnother wonderful Biggby location. I rarely have any issues, but whichever may arise, biggby management is always more than willing to rectify any issues. I went here this morning and I couldn’t be more satisfied. The staff knew without hesitation how to make my drinks and in a quick orderly fashion. It certainly was a busy Saturday morning and the new staff here had the real tests happening now. I give them top notches! Glad to have biggby in Mattawan now. Linda and Matt have...
Read moreFirst time coming here was when they were hosting “linked with joy” jewelry event. Unfortunately my first impression could have been better as the girls behind the counter did not look like they wanted to be there. Ordered two 24oz coffees and received 1 incorrect size. I got the vibe that they were inconvenienced by me. I understand as they most likely had themselves a very long day. Made me a little uncomfortable but I would feel bad not supporting the business that is...
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