Basecamp Restaurant — Restaurant in Arizona

I really wanted to like this place as we are locals who live about 30 seconds away. But, they are severely understaffed, so I do not recommend eating here unless you plan to spend at least 2+ hours there. We arrived for dinner on a holiday weekend, and there was only one server and one cook. The server was busy, so it took about 10 minutes to finally get our food order in. 35 minutes later, we still hadn’t even gotten our appetizer, and our glasses had been sitting empty for 20 minutes. We have a toddler and it was quickly approaching bedtime, so we told the waitress we couldn’t wait any longer and left - 45 minutes after arriving. We should have been able to eat and leave by the 45 minutes mark, and we hadn’t even gotten our appetizer. We had ordered almost $60 worth of food that went to waste because of how slow and understaffed they were. We listened to 2 other guests complain to the waitress about how slow they were...

We have been coming to Basecamp (and Ski Lift Lodge as it was previously) for more than 20 years. In the last six months it is, by far, the best it has ever been. The food and service has been consistently good which is very unusual for Flagstaff.

I hope the senior leadership reads these reviews because I think they have a potential superstar employee - Micayla. Micayla genuinely cares about providing excellent service. My wife ordered a martini, Micayla had never made one, but did an outstanding job making hers. The next time we went in she had ordered martini glasses for the bar.

Snowbowl executive team - If there is a leadership training program, Micayla would be a candidate worth...

After hours in the snow with the family, we walked in with a party of 12. We were worried that they might not be able to accommodate our group, but the staff were so resourceful and quickly made sure we were all comfortable. The staff were so polite, they consistently checked on us and the food was amazing! I loved the cowboy burger, and my kids loved their food, too. Everyone at our table loved their food, and we even got to try each other's dishes, and this place doesn't miss. We are definitely...