Maybe it is just because I live close to this Sonic and go often but the past few months we have not been getting good service. Nearly ever time me and my friends order food, the conversation goes like this: Me: "Hi can I have a number 7 with a Dr. Pepper" Them: "Ok that will be 7.50." click Me: Hits button again "Um hello, sorry, we weren't done ordering." Them: "Oh ok what else" Me: "Can I also have a number 3 with a sprite and-" Them: "Ok that's 15.60" click. It's so frustrating if you are getting multiple things! Recently I got their foot long chili cheese dog, and when I got home it was just plain. I did not ask for it plain, nor do they even have an item on the menu that comes like that. When we tried to call them to let them know to double check their food, we got hung up on immediately. We tried calling back multiple times and each time they would pick up and hang up. Pretty good food, but you have to be extremely patient with them and put...
Read moreWithout the order taker asking or me asking they automatically upsized my breakfast drink. I did not ask for the large. Thsts you’re way of upping everyone’s total It up’d by a dollar So a dollar for every order a day that’s a spills couple hundred dollars STOLEN A DAY FROM THEIR CUSTOMERS WE DONT APPRECIATE THAT ONE BIT I pressed the button and told her and she acknowledged what she did apologize. It’s now been 5 minutes since the screen said Denise was headed my way. No Denise yet. Get your act together. Brought the bag asked for ketchup she said it was in the bag that was a lie girl go get me some and quit lying. Brought it out handed two to me and walked away. No thank You nothing. And becaue of that I kept the$5! Bill I planned on...
Read moreIt's conveniently located off of 360; that's where the positives end. There are always problems here; always. I sent back the same order three times and got home to find it STILL wrong. It wasn't a complicated order at all. On the off chance that my order is correct, the card readers don't work. Every time I've stopped recently, there's an issue with the card readers. What is the problem?? The same card I used before, that had to be taken inside because the card reader did not work outside (and worked inside), didn't work the very next day inside or outside for "some reason". This has been a recurring issue over the years but, after my last visit, I had to leave a...
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