Isla Cueva Arroyo — Restaurant in Arroyo

Visited this location. We had high hopes due to the 5 star rating but not what I expected. The waitress was sweet but you could tell she was new. Did not have knowledge on food or drink items served at the location. Ordered burger and sweet potatoe fries. Not sure what type of bread the hamburger was served on but it was hard and dry. I don't think the food was worth what we paid. We waited over an hour for the food to arrive.

It's a new location I would recomend a lot of training to the staff. Reconsider the bread choice. Consider delivering the meal when they are warm and, if attending a group of 4 try to time the meal so that all plates arrive at the same time.

I wish them the best of luck but will not visit again.

RESPONSE TO REPLY from Isla de Cueva 2/19/24: Thank you for your reply but please note that I did not speak to anyone regarding the food nor did i send anything back. I ate the food that I was served. I wrote my honest experience hoping that it will provide you the opportunity to make your restaurant what it should be. A one of a kind experience that no one else has in Arroyo. Wish you all...

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