Bojangles — Restaurant in Augusta

I hate the South! Tonight, the all-black crew at this location decided to have fun with us dumb white people. Yes, we are white, but we are regulars! And we will never go to this Bojangle’s location ever again. The black youngster at the register decided to show off to her co-workers by lying to us old white people that Bojangles doesn’t have senior drinks. When we explained that we are regulars who had just gotten senior drinks the other night at this same location, we were then informed that Bojangle’s discontinued their senior drinks. When I asked her when Bojangle’s did such a ridiculous thing, commenting that it must have happened just this week, the black youngster yelled to her coworkers to confirm her bogus claim. Her supervisor then came over and confirmed the youngster’s nonsense and assured me that the bogus change had indeed taken place this week. She was far more believable and it was difficult to fathom her cooperation with such a racist plot to fool us dumb white people. My husband then told the black youngster to just give us a small drink. She then informed us that the smallest drink we could order was a regular. After asking if they had any value sizes, I then looked over at the cups next to the register and the black youngster quickly explained that what looked like senior cups were actually kid cups. So, we then asked the black youngster how much 2 regular drinks would cost. She rang them up and they totaled over $5! “Forget it, we’ll just go to McDonald’s!” I exclaimed. As we walked out, I added: “We’ll never come here for drinks again!” to the all-black crew watching us in stunned silence. And now here we are at Burger King sipping our $1...

If you can't tell by the reviews this place has its ups and downs. And seems to me more down than up! After some recent trips my review would have negative stars. Most recently on Saturday night October 4th 2017. My wife stopped in to get us the supreme tailgate box. She was told it would be a 12 minutes wait. She said ok cause they were busy. Well it ended up being over a 20 minutes wait. While sitting and waiting, the manager came out to have a smoke and explained to my wife they were short handed between employees calling in and others going home. Upon arriving home my wife realized they shorted us a vegetable and half the chicken was mixed not all Supremes. We tried calling to report it and have it noted. My wife proceeded to call the next day and after putting my wife on hold for over 15 minutes the manager rudely and basically told my wife she didn't work last night and we could bring back the food to get a discount or we could call corporate. So my wife did but they we're closed on sunday. So my wife proceeded to go to the website and found a place to leave a complaint and info and they'd get back with you. In less than an hour we received a phone call from bojangles regional service manager to look into matter. Upon explaining what happened he proceeded to tell my wife to return to the store to see certain managers that had been sent there due to the issue. The matter was then handled and they saved a family of fives business. Maybe that not that store but others regionally. That store was already bad and hasn't gotten any better since moving.

Thank you Mr. Robert for helping my wife and attending to the...

Had numerous issues time and time again. Especially drive thru. Some mornings they are out of large coffee, Some mornings Coffee cup is only 2/3 full. Most mornings ask for sugar and cream...don't get it Occasionally get way too much or they give you vanilla creamer. I expect this at all fast food places. Although this one is particularly bad. But recently had the experience that takes the cake. Ordered chik sandwich combo at drive thru. Told they are out of fries....huh??? Ok...ill take the beans.... Nope out of those too. Frustrated, because at this point I know they frequently run out of stuff. So I say "Y'all choose the side for me." So I get my order. Take a few bites of the sandwich and grab the side. Mac'n cheese. NO SPOON... Ok...whatever. I manage to squeeze it out and bite of chunks of it with my teeth. Its ok but a bit dry. So I reach for my soda. The TOP pops off and it spills on my pants.😣It wasn't snapped on all the way! Irritating but still trying not to let it get to me. Reach in the bag for napkins. NO NAPKINS.... OK no big. I have a few in the glove box. Clean up. Refasten the top on the cup. Reach in the bag again....NO STRAW to drink with....really? How in God's name does one get through the drive thru with NO STRAW, NO NAPKIN and NO SPOON? Now I'm pissed off... Needless to say, after that, I...