Wingstop — Restaurant in Augusta

We ordered off of the wingstop app for delivery at 4:50pm and didn’t receive it until 7 pm after getting it, Wingstop forgot a whole 20 wings and Ranches, after discussing with the manager she admitted that they were at fault for not giving the driver our full order they said our “ONLY” option was to go up there and get it… (hopefully people without vehicles or who are unable to drive get their whole order) after escalating we thought we had gotten somewhat of a resolution and were called back 30 minutes later that they were unable to fulfill that request because “someone” NOT US by the way contacted door dash for a credit on our behalf MIND YOU WE ORDERED ON THE WINGSTOP APP and our only help option online was to call the store… so no idea how anyone could request anything on our behalf… but I digress, after speaking to DoorDash they said they had no calls or claims from us… PLEASE SAVE YOURSELF THE HASSLE AND FIND ANOTHER WINGSTOP OR IF YOU DO GO IN CHECK YOUR ORDER TWICE. And ask your driver to ensure everything is...

I place an order today for my lunch I ordered the special 20 wings for 20$, I had paid a person to pick up my food because I'm at work until 5pm. I got my food and it's 20 boneless wings!!! When I placed my order I clearly told Madison twice of what I wanted to order and when I got my food it was 20 boneless wings! She put me on the phone with the District Mgr Paul, he told me to bring the food back I told him I don't have a way and he replied " You have Three Days To Bring The food Back". I went silent and said " Yeah ok :(" !! How dare you ask me to store the food for three day in my house, very poor customer service and lack of...

We ordered $81.40 worth of food from this new Wing Stop on Harper Franklin. We get home and the order is not correct. Missing multiple items. We usually order Wing Stop at least 4-5 times per month but this is the last time a ever order from Wing Stop. We have went to different locations due to getting wrong food repeatedly and really hoped this new one would have been different but unfortunately it was not.They really need to train the employees better to check the orders and verify that they are bagged correctly. If you choose to order from them be sure and open your bags and check them before you leave because it probably will...