Cousin Basils — Restaurant in Barnett Township

I have been to Sweet Basil’s many many times in Shippenville. This was my fourth visit to Cousin Basil’s. This time I went I was very disappointed. I stood there waiting for someone to acknowledge me for over 5 minutes while the staff walked around talking to each other. I would have understood if it would have been busy but there were only 2 tables being used, one with 2 people the other with 4 people. When I finally got seated I ordered and whenever I received my meal I got the lasagna. Everything tasted good except there was maybe a tablespoon of sauce in the whole meal. So I pretty much had a plate of noodles meat cheese and whatever herbs they had in it. It would’ve been very good if they just would have put more sauce with it. At the next table over from where I sat there was a waitress sitting there playing a game on the phone and it ended up being four waitresses sitting there playing with their phones talking. A girl was standing behind the bar doing some thing and she was talking with them as well. I found it very annoying. I was trying to enjoy the music and my dinner. I don’t believe staff should be sitting there talking loudly and shouldn’t they have been working anyway? I am not a picky person and like I said I’ve been to Sweet Basil’s many times but never had a problem getting seated or the staff sitting around talking loudly. What kind of message does that send out to their customers? If I ever do decide to go back to that basils I will make sure I go when they’re busy to be sure that the staff is working like they should be and not sitting around talking right by the customers. And I will be sure to ask for more sauce if I order...

My family and I decided to stop in here Sunday 8/17/14 after canoeing for the day. We were seated right away. The building is nice but kind of cluttered. After being seated our waitress walked by and said "I'll get to you guys when I can". What do you mean when you can? When the waitress finally did come to us she took our drink order then brought them to us over filled and spilling all over the table. When it was time to order food I ordered the 12oz NY Strip Steak(Well done). On the menu this item says it comes with 2 sides and a side salad. She asked me what two sides I wanted and then started taking another person at my tables order. I asked her about the side salad and she told me that it's not their policy to give a side salad with that meal. Meanwhile it says on the menu it comes with a side salad. I said whatever and let it go. When our meals finally came our she had me cut into my steak and it was still bloody so I had her send it back. My steak had to be sent back twice because someone couldn't follow orders. After everyone else was done eating I finally was able to eat my steak which was extremely dry and unseasoned. I was never once asked if I wanted steak sauce. My sides however were delicious. Their homemade mac and cheese is amazing. I personally will never be going back to this restaurant. I can think of tons of better...

A poorly executed Reuben sandwich. Best to stick to their Italian offerings as it seems they do them better than non-Italian menu offerings. A group of 7 of us visited yesterday afternoon.my 2nd time there under this ownership. Having eaten at the Iron mountain grill several times, we liked the place and the food. My fist visit under new ownership was pleasant and I enjoyed a Stromboli. Yesterday I had a taste for a Reuben sandwich. I asked the waiter how the corned beef was and if it was lean. He replied that as far as he knew it was lean, but he never had it. Food was delivered to the table in a timely manner but the corned beef was anything but lean. Aside from being a meager portion of corned beef for a 15.00 sandwich it was mostly fat and sliced WITH the grain. Having resturant experience, I realized they did not separate the flat from the point of the brisket and trim all the fat in between, but just sliced the entire brisket! I asked for different meat but it was the same. I just sent it back and ordered a burger. Burger was good. Two of my friends ordered the strip steak and they said they were real fatty too. Quality didnt justify the price. Waiter was great, apologized and gave my friends with the steak and I, his employee discount. It wasn't his fault. We...