Diamond S is a cultural anomaly in Bay City, and the meaning behind the S may surprise you.
The S can stand for Service, which was exceptional. There's no denying that the service here was really good. Annie is a wonderful person, she answered all of our questions in a kind and thoughtful manner, so much so that she left a lasting impression on both me and my partner.
The S, unfortunately, doesn't stand for Scrumptious. My chicken fried steak was unremarkable in every way, the green beans were bland. My partner's steak fingers looked and tasted like petrified t*rds. We both enjoyed the mash potatoes and gravy, though! Later on we tried a cinnamon roll and it was probably the worst cinnamon roll we ever had; instead of a soft and chewy texture, it had this cornbread profile reminiscent of stale bread.
The S might have one final interpretation, though. From what I observed during my time there, the citizens of Bay City seem to really value this diner. The place was packed, just full of people, especially the elderly. Diamond S seems to bring a lot of family-oriented, small town comfort in its existence, it's withstood the test of time to deliver an unexplainable warmth. It's a Spirited family diner.
If you lived in this city all your life, maybe you'll love this little diner. If you're a stranger from out of town like myself (or a foodie), you may find yourself disappointed in the food while trying to resist the rustic charm that may...
Read moreNice diner that is clean and recently updated. We stopped by for breakfast on Sunday, right at the end of breakfast, 10:30am. They were busy with the last minute rush (most people know they stop serving breakfast at 10:30am), but we were served promptly. The food was solid, if a tad bit on the cool side. To be fair, it was the end of their breakfast shift, so the biscuits were a cooler than ideal, and a bit drier than ideal. The sausage was good, but the gravy was not well mixed, and I got a bit of the dried top “gravy skin” which was off-putting. The coffee was average and again not as hot as it could have been. So all in all, it was an average meal right at the end of their shift. We will be back to sample the rest of their menu. I will add the prices are very good! Both of us had breakfast for less than $12.50 in total, and it was better than McDonald’s would have been for the same...
Read moreWould not leave any stars if I could. Horrible customer service experience. Walked in with 3 other people (one being my elderly grandmother which took a while for her to get inside. While I had to drop her off at the door and then Go to park) last Sunday right before 10:30 am. We were looking for brunch/breakfast places, so was looking at the breakfast menu and the lady behind the register says “we aren’t serving breakfast”. I said when does breakfast stop? She said “10:30”. I asked isn’t that what time it is now? She said “yeah” and then said “no breakfast”. Wow!!! So we left and they loss 4 sales. Every other restaurant and fast food I have ever been to will still make the breakfast if you are there right before the cut off or right at the cut off. That is NOT good customer service and I will never give this place any of my money because of that. Not too mention it was...
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