Only went once.
Service was almost the worst I have ever had. I wasn't greeted and had to wait. I can always understand a wait if it is busy, but we were the only two non-employees. Several employees saw us and not a word. Finally seated by "catering" staff, well that is what she told us. A lady came out and asked us what we wanted to drink, no greeting or smile. No mention of specials. When we asked questions we got a blank stare like we were idiots. Cold food came out warm, hot food came out room temp, bread was tough. We ate, paid and left. Talked to the owner and she basically denied her staff would act that way. Offered to pay for us to come back. The gesture was odd. I've heard of comping partial meals or a Gift card to return, but asking a patron to come back and announce they are there for their free meal because the establishment dropped the ball was just odd.
I had been ordering their chicken salad for years and have probably had their sandwiches 35-40 times. Catering or take-out is their strong suit, I believe, as our lunch that day consisted of both and they were mediocre.
If I was to give a review on the previous food quality it would be a 5 star no doubt.
Unfortunately, I have not ordered take-out or taken the owner up on her offer since that day. I know THAT sounds odd because of my many great experiences, but that one experience really turned me off. On top of that, my 12 year old daughter had been asking me, for a few months, to get dressed up and go. As a single Father, to see her disappointment really did change my whole attitude towards the...
   Read moreI bring my daughter to lunch here for special "girl" time with just her. She loves the decorations and the girly dishes; sometimes they even loan her a super cute hat to wear. The food is DELICIOUS and they have several different flavors of tea. The owner is very friendly and helpful when making selections. The waitresses sometimes aren't very knowledgable about what is in the food when you ask but the owner is always ready to answer. The only negative is sometimes it can take a loooong time to check out, and when you are on a work lunch break that can be bad. Also they aren't the quickest with drink refills.
7-6-2015 Updated - I think this place is going downhill. I ordered the Faith, I think it is (sandwiches, soup, salad), and I expected white bread on the sandwiches like usual but instead got three different kinds of dried out and stale bread. Once when being served, our waitress set my plate down and then licked her finger where she had gotten salad dressing on her finger, sorry but that grossed me out. The owner seems disconnected the last few times I have dined here and they aren't very quick about anything. We waited last time to order drinks for...
   Read moreThe food was good but the service was terrible. It was a good concept since I'm Christian, but I don't think we'll be back. The waitress didn't acknowledge us when we walked in, tell us where to sit or even bring us a bill. She had to be waved down to even pay! There were literally 2 other tables there other than ours. Then in the middle of taking our order she walked off to talk to someone else that walked in, which was really rude. She brought us an extra container of tea and that was the only time she came to the table other than to bring our food. Everyone that we saw that worked there acted like they didn't want to be there. Our waitress was lucky to get what she did for a tip and she only got the amount she did because she was watching the screen the whole time. My suggestion: hire better waitresses. I don't understand how you guys got the rating...
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