I've had enough bad experiences here to warrant a review...
They changed their prices but did not change their board listed price and they refused to honor the listed price. (~2yrs ago) They ran out of the bagel we requested, which is fine. They said we could wait 15 mins to get it. We did, we left the shop and found out they gave us the wrong bagel anyway...(~1 yr ago) They gave us the wrong bagel again. We called them them to let them know and even said up front we weren't looking for a refund or anything and they were still rude to us. "Yeah what do you want me to do about it" was what stuck out to me. (~1 yr ago) I ordered a bacon egg and cheese and although it's not listed on their menu, they put mayo on the sandwich and I very much dislike mayo. (Nov 2023).
I don't go here often at all but every time I do I'm disappointed in some way. I would come here much more often if I had better experiences since I love bagel sandwiches but between the cost being $8.50 for a sandwich now and all of the above. I don't find...
Read moreI attempted to get breakfast for take out. This place is the worst!!! Service is horrible. I went this morning and was ready to order to have the OWNER/BOSS push me aside to help someone else, I figured the customer may have been here before me waiting so I let it be. Then after he finished with that customer, he went on to help another customer that was in line waiting after me. Really?? Was I invisible or did I do something to offend you?? How can someone like this run a business without etiquette and needs to learn to provide proper service....I know how, because he's the ONLY fresh bagel store on this side of town and that's the ONLY reason he has this jig going for him. I would never EVER step foot again here and will definately tell all my friends and family. His bagels aren't that good that he thinks he can treat people the way he wants especially when he's the OWNER. So....needless to say, I left and didn't want to give him any of my business nor will I plan to in the future... Too bad so sad!!! No respect,...
Read moreAbsolutely horrible experience today. Called in an order, was not given a time frame. Arrived about 20 minutes later and the food was not ready yet. When we arrived the woman working the counter was on the phone (was not an order) and didn't acknowledge my wife and I. She checked with the kitchen and then proceeded to get back on the phone and have one of the guys ring us out. We get home and lo and behold the order is incorrect. We called to see if there was anything that could be done and was told "you got what you ordered" I then told them if the woman working the counter can't take orders she shouldn't be employed in that role. I was then told I only charged you for what you got. No offer of any resolution for screwing up all three dishes.
TLDR: all 3 orders were incorrect and when we called to see if there could be any resolution we were effectively told "to bad so sad" I most definitely will not being giving them any business in the future.
Double check all your stuff before you leave if you...
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