Taco Bell — Restaurant in Belleville

Went in to place a order. Cashier welcomed us and said we do our orders on the order thing they got set up. Started putting my order in and said you know what…it’s been a long day. I’m going someplace where they still manually take the orders. Lol so we left and went and spent that money at another restaurant. Ain’t nobody got time to be touching on no germ filled tablet trying to find everything they wanna order. When an employee can do it quicker and more precisely. Don’t not I repeat do not go into this establishment. They are very rude and nasty. They refuse to take anyone’s order they want everyone to use the self ordering machine. Which is totally unacceptable because you do not know if each customer is computer knowledgeable or even literate. So I repeat do not spend your money at this business….even the manager has no filter or control over the staff. Another occasion my wife and kids with there and had a horrible experience. One white employee was so rude to quite a few customers she said that came in to order. She even slammed her order on the counter causing her fries to fall all over the counter. She didn’t know the manager was behind him. Y’all how come she said the worker told the manager to handle that and like a regular crew member he did what she ordered the him to do. This place is a circus. I told my wife she should have got her money...

I just want someone to explain to me how it is acceptable. To have a customer approach, your register. Sit there for 10 minutes for nobody to approach. Meanwhile, you got the girl in the drive on her phone for 4 and a 1/2 minutes. Not doing nothing, and I can see them not doing nothing. Do you have a cook staring at me? Not doing nothing doesn't even make a word anything until after 10 minutes in which ask me? Do you have an order or are you waiting on something? I said I placed my order on the kiosk. I'm waiting to pay for my food and get my order. He responded by. I don't have an order. You gotta go through the kiosk, so then I raised my voice so he could hear me because he's in the back of the kitchen. Nowhere near the counter, so obviously me being a little bit loud. Then draws the attention of the manager. Who then comes over and tells me that I need to pay for my food and they don't need my attitude and I looked at her and said. Well, maybe someone should get off their a** And approach the customer who's trying to pay for their food at the counter. It's not that difficult, and then she told me to read the sign on the counter. That states place order on kiosk pay here. That I'm standing in front of. Come on ik it's...

My order was number 287 for the drive-through for today March 19 I ordered a queso slider, two pack and the seven dollar supreme meal, which should’ve came with a beefy 5 L burrito a chicken Chalupa supreme of beef crunchy taco which I asked to make a supreme chips and cheese and queso. I received the chips and cheese, one slider and two crunchy tacos and a burrito. Was not greeted at all got to the Mic and was just told hold on And then the lady came back and just said what would you like to order? I wasn’t sure of the drinks I asked for a Coke was just told OK got to the window A Pepsi and when I asked what’s this was she was like This is the only dark soda we have other than root beer and I explained if that had been said I wouldn’t of ordered the Pepsi. I apologize because I don’t come to Taco Bell too often so I didn’t remember what types of Was not courteous, seem to have a snob attitude And even though it was only $14 worth of food, it was my $14 and I definitely...