Oriental Chop Suey — Restaurant in Berkeley

🚨BAD BUSINESS‼️ CHECK YOUR RECEIPTS‼️ Oriental Chop Suey tried to steal money from our nephew & niece, yesterday‼️ After placing their order the cashier charged their card $26.60, but instead of giving them a receipt and returning the card, she continued to swipe the card stating that it didn’t go through. She did this 3 or more times. So, they pull up their Cashapp transactions to explain to her that she was mistaken and why. After several denied attempts they asked for a refund. She refused and called the police on them. Even after they showed her proof of payment. They were emotionally attacked and called liars among a number of other insults. The restaurant employees went as far as “playing victims” by using a bench to create a makeshift barricade between the lobby and their employee entrance, as if they were real life victims of a crime and to display their so-called “fear” which caused further insult. Their response to the entire situation was uncalled for. The only crime committed was them trying to steal their damn money‼️‼️‼️ Y’all, my blood was boiling! They placed them in a very vulnerable position. I’m just thankful they called us first to try to de-escalate the situation and remained calm until we arrived. Arriving to so many officers on the scene was not only uncomfortable but traumatic for us all considering the situation’s severity, but humiliating as well. I can only imagine how many times this establishment has done this to their customers. This business’s failure to do the right thing will forever leave a bitter taste in my mouth. After everything was said and done, they didn’t even bother to apologize to the kids for attempting to steal their money, making false, accusations and creating a hostile environment. SMH. What a way to conduct business in our community. The worst part is that we were set on supporting this small busines & this was how we were treated during our first experience there. Never again! Please share‼️ #NorthCounty #StL #Berkeley #Police #FrostAve #OrientalChopSuey #Chinamen #ChineseFood #BadBusiness #Scheming #Money...

Food is good, and very fresh. Only negative I have in regards to my food was my egg role being over cooked. It was good but a little burnt. There is a big language barrier which caused issues with my order. When i initially called in I asked for half order of shrimp fried rice with bean sprouts and an egg role. Well let's just say she forgot the egg role. She showed me the paper where she took my order and she did not write it down. When you go here please have patience although it was a little irritating to not be able to understand them, but it's worth it. Very reasonably priced and big portions.

Edit: The guy who answered the phone is very rude. Today (12-27-22) I tried to order over the phone as I did a week ago. As I was placing my order he kept cutting me off, then said that he was busy and would call back. And soon after he hung up on me, so I called back and told advised that he hung up on me while I was ordering. He then continued to say he is busy and hung up once again. Terrible customer service. When I drove by there a few minutes later there was only one or two people in their. They definitely lost a customer I would rather go on airport road to get...

I receive the best service every time. Mr. Ngyuen is very kind, always finds it humorous that I only eat vegetable dishes and in his down time, he whips up sauteed samples for me. I recently received an order that had tons of meat on a Sunday, due to the person taking the order's language barrier. When I called him Monday and stopped in after work, no questions asked, nor any debate, he remade my order to perfection with his apologies. He also made a veggie sample for me to try with broccoli, green peppers & a tasty garlic sauce (yum). Good costumer service goes a long way with me. Yes, the ambiance could be freshened up but overall, the food is great and the people are genuinely kind & the service is always...