Wawa — Restaurant in Bethlehem

I have been a customer at this store since it opened. Everyone is friendly, service has its ups and downs. When ordering & you select extra meat or extra whatever, you have to make sure you got it. They must not read carefully extra whatever and you've paid for it, to get home and your sandwich is not what you were expecting. I've opened it to check now, I've had to give it back to them several times. Linda in coffee rocks for crazy mornings, she always has things under control. She is now doing the specialty coffees too and keeping an eye on the coffee station. The girl this morning, lacks big time in the coffee area. Did not seem like she knew what she was doing. Was also more concerned with where her phone was. I'm glad my order was easy, but took forever, the order before mine was not completed correctly per the customer and she had to start over. I get everything is crazy being an essential work during this time, but I am too and if I let the little things slip, some ones life is in jeopardy. I will continue to be a customer due to the convenience of the location, but will rethink ordering if I see the same girl behind the coffee counter. If we had the option of plain black cold coffee out at the drinks, that would be a help. I have done a cup of ice and the blazing coffee but I've melted the cut on occasion. I may just try that again, so as not to wait 15 min and not even get "sorry for the wait" from this girl. She was simply not the right job today, no motivation & hurry like coffee station...

Good staff at this location. Restrooms need updating (or at least better up keeping) and changes to the location of handicapped parking spaces last summer are a few areas that should be addressed. As one of the highest grossing business in the Lehigh Valley it would be nice to see some of the egress and cleanliness challenges addressed. Free coffee a few times a year is nice but if I had a choice I would prefer they spend the money on better design both inside and outside the store. The challenge to any business doing the volume Wawa does is how to move cars and people in, around and off of the property while making improvements to the parking lot, grounds and restrooms. Hopefully updating the store design to add guest value is on the owners radar.

Update, it's been five months since this review and still no new striping for the parking spots. This location does big numbers and while other local locations are making improvements to their lay out and design, it's seems like the focus is elsewhere. It's hard to see the outlines or the parking spots since you moved the handicap spaces, please re-stripe so the outlines can be seen at night and in the rain (currently there is...

I don’t know why this always happens to me but they never say the number of my sandwich, and then every time it’s always the sandwich the furthest away from the window? Im assuming since they didn’t call the number and since it’s far from the window, next to another box, that “hey it might not be mine, let me not fog up the window trying to read the number forever away” wouldn’t be such a crazy thought to have. Like I don’t get it, either pleaseee say the number or put it closer to the window so I can see it without feeling embarrassed that I’m too impatient getting so far on top of the glass to see the number that I cannot see. I know I’m not deaf, blind yes but I went straight from checkout to the sandwich place, I didn’t hear it and then they keep it so far away from the window like bruh, at least separate it from boxes it’s next to. Got me waiting for my food and then I’m supposed to what? Dig my hand under the window as far as I can to get it?? Give me a break. I literally watched the dude say every other number and slideeeee the food toward the window gap, so why not me? Why was mine held hostage? Much...